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error while creating first bot in trial environment

Hi,

 

I have an error while I'm trying to create my first bot.

I am in a trial environnement and the creation process is blocked on the second step, and finally I have an error.

 

Error message :

"We ran into a problem creating your bot

An unexpected error occurred while creating your bot.
The Virtual Agent environment you're looking for no longer exists.
Trace ID: mFX59"

 

The environment still exists and still appears in my administration center.

I tried with my usual user account, and with my administrator account, and it's the same issue.

 

Could you help me ?

Jonathan

1 ACCEPTED SOLUTION

Accepted Solutions
Super User
Super User

Hi @lisimjo1 ,

 

Is it a new environment? How many hours or minutes have been created?

 

Microsoft staffs can help you: @MarKol @CleberM  @ggupta @micchow 


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

View solution in original post

2 REPLIES 2
Super User
Super User

Hi @lisimjo1 ,

 

Is it a new environment? How many hours or minutes have been created?

 

Microsoft staffs can help you: @MarKol @CleberM  @ggupta @micchow 


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.300 students | PROMOTIONS) : English | Português

View solution in original post

You're right, a few hours later, it works well.

Thank you Renato for your help.

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