error while creating first bot in trial environment

[lisimjo1]

Hi,

I have an error while I'm trying to create my first bot.

I am in a trial environnement and the creation process is blocked on the second step, and finally I have an error.

Error message :

"We ran into a problem creating your bot

An unexpected error occurred while creating your bot.
The Virtual Agent environment you're looking for no longer exists.
Trace ID: mFX59"

The environment still exists and still appears in my administration center.

I tried with my usual user account, and with my administrator account, and it's the same issue.

Could you help me ?

Jonathan

[renatoromao · Accepted solution]

Hi @lisimjo1 ,

Is it a new environment? How many hours or minutes have been created?

Microsoft staffs can help you: @MarKol @CleberM  @ggupta @micchow 

[lisimjo1]

You're right, a few hours later, it works well.

Thank you Renato for your help.