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mkanashiro
New Member

En Mis Conexiones dice Conexión No Válida

Hola, por qué cuando utilizo FORMS o TEAMS por ejemplo como desencadenadores, en el menú de tres puntitos, en Mis Conexiones sale : Conexión no válida sobre mi correo electrónico. Ya intenté con iniciar sesión y nada. ¿De qué depende para que se pueda conectar?

1 ACCEPTED SOLUTION

Accepted Solutions
v-duann-msft
Community Support
Community Support

Hi @mkanashiro 

 

Thank you for posting.

 

According to your description, you are getting ‘invalid connection’ error while connecting to Form or Teams. If any misunderstanding, please kindly let me know.

 

Please help to check whether the account type you are using to connect to Form/Teams is O365 organizational account. This is one of the requirements for flow. Thus, if the connected account is ended with ‘outlook.com’ or ‘hotmail.com’ or ‘live.com’, the flow won’t connect as expected as they are all personal account instead of organizational account. We can only use O365 account here.

 

You can also check information below:

v-duann-msft_0-1618886508532.png

https://docs.microsoft.com/en-us/connectors/microsoftforms/

 

v-duann-msft_1-1618886508543.png

https://docs.microsoft.com/en-us/connectors/teams/

 

As you known, Teams is business tool and if you use personal account, you should only get skype.

 

If you are still confused about this part, please share me screenshot of your connection. We can check together.

v-duann-msft_2-1618886508546.png

 

Hope the content above may help you.

 

Best regards,

Anna

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1 REPLY 1
v-duann-msft
Community Support
Community Support

Hi @mkanashiro 

 

Thank you for posting.

 

According to your description, you are getting ‘invalid connection’ error while connecting to Form or Teams. If any misunderstanding, please kindly let me know.

 

Please help to check whether the account type you are using to connect to Form/Teams is O365 organizational account. This is one of the requirements for flow. Thus, if the connected account is ended with ‘outlook.com’ or ‘hotmail.com’ or ‘live.com’, the flow won’t connect as expected as they are all personal account instead of organizational account. We can only use O365 account here.

 

You can also check information below:

v-duann-msft_0-1618886508532.png

https://docs.microsoft.com/en-us/connectors/microsoftforms/

 

v-duann-msft_1-1618886508543.png

https://docs.microsoft.com/en-us/connectors/teams/

 

As you known, Teams is business tool and if you use personal account, you should only get skype.

 

If you are still confused about this part, please share me screenshot of your connection. We can check together.

v-duann-msft_2-1618886508546.png

 

Hope the content above may help you.

 

Best regards,

Anna

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