Gateways not listing in Flow->Data->Gateways

[Anonymous]

Hi,

I am facing issue where Gateways are not listed in MyGateways. I verified my environment under my profile. I have only single environment listed and it is default selected. All my connections are listing under same environment. But in gateway list it is not listing anything. However, in PowerBI I can see all my gateways. Any tips or tricks?

[Krishna92 · Accepted solution]

@Anonymous 

I think this might be because the region of the default environment and the region of the gateway.

As per the recent updates, you will be able to see the gateway only if the region of the environment and the region of the gateway matches.

Consider your environment is in region A and the gateway is in region B then you will not be able to see the gateway.

Try creating the gateway in same region as your default environment and check if it is visible in the gateway's list.

If this information helps you with resolution. Please hit the like button and mark the solution as resolved so that the information is available for the other users as well

[Anonymous]

Thanks for quick info. I created new Trial Environment with matching region (Asia) to my gateway (South East Asia) region (nearest) and it worked.