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Priya216
Helper II
Helper II

How to capture the comments from the sharepoint field to send in a email notification

Hi,

 

I have created a 6 step sequential approval workflow.

Comments are captured from all the approvers at each approval stage and it gets updated in the list but this only happens if they approve or reject.

The team have a requirement to make a comment outside the approval stage for information purposes before they approve or reject the workflow.

How could I add this into the existing workflow. 

 

They are doing this at the moment by using the comments within the sharepoint list but no one is notified someone has made a comment within the list which needs responding. 

 

Any ideas would be much appreciated.

 

Thank you. 

1 ACCEPTED SOLUTION

Accepted Solutions
DamoBird365
Super User
Super User

Hi @Priya216 

 

You are right in that you cannot trigger a flow based on a new comment to an item but you could use an adaptive card sent to a user via the flow bot asking for them to comment and then save that back to your list item.

 

Details and templates of adaptive cards are here https://adaptivecards.io/samples/

 

ac.PNG

 

ac2.PNG

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Cheers,
Damien

View solution in original post

3 REPLIES 3
DamoBird365
Super User
Super User

Hi @Priya216 

 

You are right in that you cannot trigger a flow based on a new comment to an item but you could use an adaptive card sent to a user via the flow bot asking for them to comment and then save that back to your list item.

 

Details and templates of adaptive cards are here https://adaptivecards.io/samples/

 

ac.PNG

 

ac2.PNG

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Cheers,
Damien

Priya216
Helper II
Helper II

Hi Damien

Thanks for the idea but how would I use an adaptive card in an existing workflow. I don't understand ?

Regards

 

Priya

Hi @Priya216 

 

Assuming you have a new column for comments, within your flow you can send an adaptive card and wait for a response.

 

DamoBird365_0-1615408149782.png

 

This will allow the user to respond and for you to record their response in the comments field/column.

 

Does that help at all or can you explain what you don't understand.  Have i understood?

 

Damien

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