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Helper I
Helper I

JIRA Business Capability

Hi all,


I have created a flow that takes information from an Excel File (intake form) and then it will create a Service Now ticket, send an email and it is SUPPOSED to create a JIRA Card (Story) but it fails and gives me the following error message below: 


  "errorMessages": [],
  "errors": {
    "customfield_10033""Business Capability is required."


I understand that this is because of a requirement that needs to be filled out / identified but I don't have that as an option on the GUI and was hoping someone could explain how I can either bypass this requirement or somehow implement it into this flow?



Community Support
Community Support

Hi @borowiakn,


Could you show me a detailed screenshot of your flow configuration?


I will try to reproduce this issue on my side.


Here is the doc about Microsoft Flow with JIRA, please check it for more details:



Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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