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imran7799
Advocate I
Advocate I

SharePoint Content Approval Flow - Does not allow user to Submit

 
 
 

I created page approval workflow for one of our SharePoint site. The workflow works fine when I login as Global Admin user. However, When regular users try to submit page for approval, they get stuck at following screen. The continue button is disabled and does not allow users to Submit the request.

 
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Accepted Solutions
v-bacao-msft
Community Support
Community Support

 

Hi @imran7799 ,

 

Please check this message:

https://preview.flow.microsoft.com/en-us/support/

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

v-bacao-msft
Community Support
Community Support

 

Hi @imran7799 ,

 

Service is healthy. Please try again. 

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

23 REPLIES 23
Pstork1
Dual Super User
Dual Super User

I'm not seeing a screenshot, but I suspect the problem is with the user's permissions.  I've seen this before when running a flow to approve and item that has Require Approval turned on in the list.  In order to kick off such a flow on a selected item (page) the user has to have Approver permission to that document library.  I suspect that may be your problem.



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flow issue.png

For some reason it did not liked my image. Here is the screenshot attached.

I understand users would need approval privileges to approve the item. But in my case users are not able to even submit the workflow for approval. With respect to permission, the user I am testing with is has site owners (full access) on the site. 

Still not seeing an attachment.

 

Are you saying that it doesn't work when trying to do it as a Site Owner?  If so I don't know what's wrong.  But if it works for the site owner, but not the regular users then it would be a permissions issue.  As I said, for a selected file trigger the flow will run in the user's context so the user needs to be able to make the approval changes in the flow.  Regular users can't update the Approval column, only approvers can do that.



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Yes that is right. It does not work even for the users with site owner access. It only works for a user with global admin access.

Are you using a template?  There may have been changes to the actions that affect the functionality of the flow.



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No I am not using template. I basically created this flow from Sharepoint document library and only customization I have done is to use Send HTTP request to SharePoint to get users from a SharePoint group to assign approval to these users.
ek8
Regular Visitor

I have the exact same issue, using standard Power Automate Workflows for a SharePoint library

ek8
Regular Visitor

I have found the issue to be that the user who wishes to submit a request for approval requires their permission level to have 'Approved Items - Approve a minor version of a list item or document.' checked.

 

Without this, they can only establish a SharePoint connection, and cannot proceed to create the Approval and Notification part of the approval flow.

ek8
Regular Visitor

Actually, I take that back - that is not the issue, was a coincidence in terms of testing. The issue is still present.

In my case user has full access (Site Owner) permission. Still it's not working.

I did some more testing and this appears to be a regression bug.  It happens to any flow using the selected file trigger with approvals, even the built-in request sign-off flow.  I have reported it to Microsoft and will let you know when I hear something back.



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@Pstork1 : Thanks. I think this is tenant specific as well, because I have implemented this flow for other clients and it's working fine there.

ek8
Regular Visitor

I would say otherwise, I have two separate clients in two separate tenants, with the same problem!

I think its probably due to changes made to either selected file trigger or approvals action in the last few months.  It has worked for me in the past also.  So existing flows built earlier in other tenants may work fine.  But the ones built with current actions may not.  So I don't think its tenant specific.



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I just tested it on one other client I implemented this workflow for. It is working fine there.

Tested with a new flow or an existing approval flow?



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Existing flow. I created over a month ago.
ek8
Regular Visitor

For me, one is less than a month old, and the other I created today.

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