Showing results for 
Search instead for 
Did you mean: 
Not applicable

Survey Monkey - Failed to Create Connection

Hi There,


I am trying to integrate SurveyMonkey with MS Flow, but don't seem to be able to create a connection to SurveyMonkey.


When I clicked "Sign In" from SurveyMonkey connector, SurveyMonkey login dialog box popped up. I am sure I entered correct username/password. But the connector always failed with error "Please check your account info and/or permissions and try again.'. Please sign in again".




Can someone please shed some light on this? 


Thanks in advance!!


Not applicable

Just quick update ... now i am seeing this error ...


Hi @Anonymous,


To test this issue, I created a trial account of SurveyMonkey, then create the connection successfully.


Under Connections tab, New connection with correct credentials.


Please check the following screenshot, there is no error message when I create the flow.



The error message says “Invalid host for the region on your account”, please make sure you have the correct API access URL for each SurveyMonkey account. Please check your account and take this doc for more details:



Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Community Champion
Community Champion

Hello, @Anonymous!


Thank you for posting on the Flow Community Forum! Have you had an opportunity to apply @v-yamao-msft‘s recommendation to adapt your Flow? If yes, and you find that solution to be satisfactory, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify!

Thank you for being an active member of the Flow Community!


Flow Community Manager

- Gabriel
Community Manager
Power Automate | Power Virtual Agents
Super User Program Manager

Helpful resources

Power Automate News & Announcements

Power Automate News & Announcements

Keep up to date with current events and community announcements in the Power Automate community.

Community Calls Conversations

Community Calls Conversations

A great place where you can stay up to date with community calls and interact with the speakers.

Power Automate Community Blog

Power Automate Community Blog

Check out the latest Community Blog from the community!

Top Solution Authors
Users online (4,305)