I'm using a trial version of Zendesk, with Microsoft Accounts enabled. When I try to authenticate the connector (action or trigger) I get the following error:
Please check your account info and/or permissions and try again. Details: Object reference not set to an instance of an object. clientRequestId: a13615a5-3864-483a-aaaf-340f92a9e2b2-self
My account is the administrator of the Zendesk tenant. Is there something I need to do on the Zendesk side to enable this auth?
I have made a test on my side and have the same issue with you.
I authenticate the connection and it is connected to Zendesk server, but several seconds later, the issue occurs.
I repeat the steps of authentication for several times and it is connected to Zendesk server.
I think this connector is not stable.
If you would like this issue to be improved soon, please submit an idea to Flow Ideas Forum:
Hi all - an updated Zendesk version has been deployed that should resolve the issue, please try it out and let us know if you're still hitting issues!
Hi I tried to connect to Zendesk and it still doesnt work even though I have entered the credentials correctly. Could someone please help me here?