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Zendesk Connector got too many required fields for creation and update

I am using the Zendesk Connector to create and update Ticket in Zendesk. However the system required too many fields for those operations. However I created a ticket in Zendesk from browser and I found a number of fields that required by Flow were not required by Zendesk. The First figure are the fields required by Flow and the second screenshot are the ticket I created in Zendesk by browser.


Zendesk flow fields.PNG



Zendesk ticket flow fields.PNG


Community Support
Community Support

Hi zlqjsteven,


I have reported this issue on my side.


Once I got any updates, I will back to you.


Thanks for your patience.


Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Any update? It's still happen.

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