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issues with vsts flow connector - 401 error

I am having issues trying to do a Flow from Outlook Email to Visual Studio Team Services. I am getting an error message that says: "Error type

This action failed because the connection 'Visual Studio Team Services' is not authorized."

Status code 401


I am a Project Collection Administrator in my VSTS account and have Project Admin writes to the Project.

The VSTS Account has OAuth enabled. 

The connection in flow has been authenticated.


Not sure what the problem is. Please help!



Community Support
Community Support

Hi @mcknigha,


The 401 error told that there is a authentication error with your connector. I have made a test on my side and don’t have the issue that you mentioned:8.JPG

The flow works successfully as below:9.JPG


Please check if there is an authentication error with your connector, if you have a authentication error, please update the connection by checking the document as below:

Fix an authentication error


Best regards,


Community Support Team _ Kris Dai
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