"Object reference not set to an instance of an object." when connecting to CRM Online

[kennyvaes]

I created a flow from a template (CRM Online to Yammer)

The flow fails on the first step "when a record is created" with the following messsage:

Body

{ "status": 400, "message": "Object reference not set to an instance of an object.", "source": "dynamicscrmonlineconnectionprovider-centralus.tip0.p.azurewebsites.net" }

Here is the link to the flow

https://flow.microsoft.com/manage/flows/dae4b1d5-0730-4a6d-a4e4-b42d944439d2/

It is connecting to one of our sandbox instances in CRM Online.

Any ideas?

Regards,

Kenny

[v-yamao-msft · Accepted solution]

Hi Kenny,

I used this template to create the flow. The link of the template is:
https://flow.microsoft.com/en-us/galleries/public/templates/a89180a0263c11e68c9983fe68b0a47d/when-a-...

When a new opportunity was created, a message was posted to Yammer. Then I tried another flow to post a message to Yammer when a new account was created. This flow worked well. Here is a screenshot of my flow.

 

How did you configure your parameters? Please try to create this flow again to see if it works for you now.

Best regards,
Mabel Mao

[kennyvaes]

Creating it from the template does seem to work. Strange 🙂

Thanks for the tip.