Showing results for 
Search instead for 
Did you mean: 
Helper I
Helper I

A flow fails in getting a file from Business OneDrive for other users

I created a PowerApps to run a flow to create a invoice in SharePoint online and It works fine with my Login credential; however, it is not working for another users.


Whenever another users run the Powerapps, it fails at first step of flow that coded to get a logo fron Onedrive.  I made sure that the user has the access (permission) to the Onedrive, but keep failing.


I created a ticket with MS flow team, but they haven't resolve the issue yet.  Is that anyone who had the same issue?  The error message is stating that "The provided item ID is not valid for the requested drive"; however, it is correct and it works fine when I run the PowerApps with my credential.


Please help!!!!  


Here is the error message from the flow:


Start time
Jan 23, 10:50 AM (6 min ago)
Action 'GetLogo' failed
Error Details: The provided item ID is not valid for the requested drive



Here is the error message from the PowerApps:


MCCMInvoice.Run failed: { "error": { "code": 502, "source": "", "clientRequestId": "cd83c135-f666-4813-baa7-842ac8b78ef3", "message": "BadGateway", "innerError": { "error": { "code": "NoResponse", "message": "The server did not received a response from an upstream server. Request tracking id '08586533482760055903651805309CU65'." } } } }

Hi @ktvision,

Could it be possible that the Flow tries to connect to the users own OneDrive? My guess is the image is in your own OneDrive, so it will throw an error when it tries to find the image in the users OneDrive.

Helpful resources

MPA_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

Welcome Super Users.jpg

Super User Season 2

Congratulations, the new Super User Season 2 for 2021 has started!

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Users online (2,234)