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pocketens
Level: Powered On

Approval Flow not triggering consistently!

Hello I have a several Flows that are not being triggered consistently. Its based upon when someone adds a file to a folder and then an approval is sent. If approved the file is marked as approved, and then it sends a confirmation email to both the approver and the one who created it.

 

IT ONLY WORKS ABOUT 60% OF THE TIME.

Its very frustrating as I was tasked to create this flow for an enterprise wide project and its really a bad look. 

 

Further information, there are actually about 25 flows that are just slightly modified for each folder and doc library but essentially have the same thing, and are having the same issues. 

 

Any suggestions? Maybe a move to logic apps might resolve this?

 

Thanks

4 REPLIES 4
Dual Super User
Dual Super User

Re: Approval Flow not triggering consistently!

I would try an experiment.  Turn off all the flows in that library other than one.  See if it still is unreliable.  I suspect you have so many Flows with the same trigger that the triggers are stepping on each other.  YOu might need to consolidate your flows into one Flow with more complex logic.



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Community Support Team
Community Support Team

Re: Approval Flow not triggering consistently!

Hi @pocketens ,

 

Could you share a screenshot of the Flow configuration?

You could try to use When a file is created or modified (properties only) as a trigger. Flow can be triggered regardless of which folder the file is added to in the specified library.

If you want to specify the folder path, you could determine in Condition whether the file is uploaded to the specified folder, and if so, perform the following approval process.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
pocketens
Level: Powered On

Re: Approval Flow not triggering consistently!

All of the flows are using that trigger to start. 

Dual Super User
Dual Super User

Re: Approval Flow not triggering consistently!

As I said, I think your problem is too many Flows on the same library using the same trigger.  Since you mentioned 25 different Flows all running off the same trigger that means 25 instances of that trigger on one document library all trying to fire at the same time.  I suspect they are steping on each other and some are getting lost in the congestion.  You need to consolidate them down into just a couple of Flows.  You can test that theory by turning most of them off and seeing if the reliabilty of the remaining ones improve.  If it does you need to consolidate them so you are only using one or two triggers per library.  If the Flows are complex one way to do that would be to have the main Flow with one Trigger trigger a flow and then based on logic have that Flow invoke one of the other Flows through HTTP.



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