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Approval Flow within outlook

I built a simple approval flow that takes a created item from sharepoint online list, sends an approval email using the approval connector and on approval the item in sharepoint gets updates.


I built it on one client tenancy and the approval Approve or Reject can be carried out directly within outlook or outlook web. I then built it on the other tenancy and the approval email is different and takes the user to a flow page to approve things? I am not sure of the differences. I read about actionable messages in outlook as an add in. It this the difference? I also saw one tenancy with E3 has Flow for Office 365 turned on as well as Flow Free. THe other tenancy only had Flow for Office 365 turned on?


Any advice? The approval within outlook is far slicker.

Community Support Team
Community Support Team

Re: Approval Flow within outlook

Hi @AMT-James,


Currently Flow Approval can be approved in the Outlook web, and the Outlook client needs to be redirected to the Flow portal to complete the approval confirmation.

If you want to be able to complete the approval in the Outlook client, you could vote for the similar ideal in the forum below:

Also you could post your idea in the Flow Ideas forum, so it might be considered for future releases.


Best Regards,


Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Re: Approval Flow within outlook

Hello, @AMT-James!

Thank you for posting on the Flow Community Forum! If you have already posted your idea to the Flow Community Ideas Forum or found an existing idea to upvote, then you need to post the URL to the idea’s thread as a reply to this thread. Then click "Accept as Solution" on the reply if you approve it as a solution to your issue so that other users may vote for the Flow Idea and identify the information easily within this thread.

Thank You for being an active member of the Flow Community!

Flow Community Manager

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