cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
312_312
Helper I
Helper I

Approval flow keeps being rejected when is approved

I have literally done all I can, I have watched few youtube videos and read all the forum discussion. I redo and redo and reado. Its still the same thing. Just tell me what should I do now? Should I report this to the Microsoft about a bug or I'm really doing it wrongly. Please help me 

fail.PNGdf.PNG

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @312_312 ,

 

I suggest that you could contact Microsoft for any help on this issue since it would never be confirmed on my side and we couldn't help you on this issue.

 

Best Regards,

Alice

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

27 REPLIES 27
VictorIvanidze
Community Champion
Community Champion

Please show your Condition details.

--------------------------------------------------------------------------------------
Contact me if you are interested in custom Power Automate development.

So, I have clicked on the approve button them it end up as reject option. 

Here it is.Here it is.

What's content of your Condition? What exactly you are comparing there?

--------------------------------------------------------------------------------------
Contact me if you are interested in custom Power Automate development.

I'm not sure what do you mean by my content of the condition. Briefly, I'm doing a vacation request asking for approval from the HR department. It is just as simple as, when the HR click on the approve button (outcome) is approve, ( if yes ) then it will update my sharepoint content as approved. But right now, each approved updates as reject in the sharepoint. kjbd.PNG
df.PNG

Try to compare with Reject.

See the same problem here: https://powerusers.microsoft.com/t5/Building-Flows/Wait-for-approval-V2-Outcome/td-p/318505

--------------------------------------------------------------------------------------
Contact me if you are interested in custom Power Automate development.

Yeap, I have tried. Vice versa, when click rejected ... it will appeared approved in the status or go to the approved email. 

Please confirm if you have tried to use this condition:

 

Outcome          is equal to        Reject

--------------------------------------------------------------------------------------
Contact me if you are interested in custom Power Automate development.

I have tried, and everything is leaning toward disapprove whether I approved it or reject it now after using your suggestion. Do you think its a bug?

No I do not think it's a bug.

Could you somehow show me content of Outcome field after clicking Approve button?

--------------------------------------------------------------------------------------
Contact me if you are interested in custom Power Automate development.

From the picture below, I have clearly click on the reject then it will go towards approve when I set my condition under 'outcome is equal to approve'. Vice versa action, when I clearly click on the approve it will go towards reject when I set my condition under 'outcome is equal to reject'. I have try and error with every method, tested out every condition available. Btw, thanks for replying, at least I don't feel like giving up. I really wanted to throw my laptop away  
Here is the output of approvalHere is the output of approvalHere is the output of condition.Here is the output of condition.

Look:

1. Response is Reject in "start and wait...", then you compare Outcome with "Reject" and result is true.

2. Why you set "HOD approval status" to "Approve" in "Add a row..."? 

--------------------------------------------------------------------------------------
Contact me if you are interested in custom Power Automate development.

Look : Outcome is equal to approve, approval form status click on Approve, but condition went false when it suppose to be true. 
This is the condition.This is the condition.I have clicked on approve, during the approval formI have clicked on approve, during the approval formIts suppose to be true but the condition said its false, when clearly I did put ' Outcome is equal to Approve' If yes means Approve , if no mean Disapprove.Its suppose to be true but the condition said its false, when clearly I did put ' Outcome is equal to Approve' If yes means Approve , if no mean Disapprove.

Try to use condition "Response is equal to Approve" instead of  "Outcome is equal to Approve"

--------------------------------------------------------------------------------------
Contact me if you are interested in custom Power Automate development.

@312_312 

You may have mentioned this above, but do you list multiple approvers?  Is the Approval set to "First one" or "Everyone must approve"?

Also, it might be helpful in resolving this issue if you were to add a Compose action immediately before your condition.  Set the action equal to Outcome.  Run the Flow again and post a screen shot of the Outcome output.  You could use a variable rather than a Compose action if you would like.

 

 

 

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott
v-alzhan-msft
Community Support
Community Support

Hi @312_312 ,

 

Please take a try to create the flow as below:

1.png

 

Please make sure the value in the Second field of the Condition is string Reject without any other string such as space.

 

Best Regards,

Alice

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hey, I have tried that already. 

"Outcome does not contain reject ". So when I approved it, then the condition move to true. But when I click on reject at the approval form, then the condition move to true again when it suppose to go to false. Once again, from the beginning of the message, I did say that I have tried everything condition available in the microsoft flow.  

This is start and wait approval with Approve/Reject - First to respond option. Is there away for me to report this to Microsoft flow to fix this? Maybe I'm the 1 in 1000 account that got this problem persisting. The first thing in the morning, it works well with the condition written "Outcome is equal to Approve" When the approver approves it move to If Yes, when the approve reject it move to is If No, then in the afternoon it went haywire again. Hence, I can conclude that Microsoft Flow is still unreliable at this stage

Done it, every flow user will advice outcome is equal to approve. Same problem still persisting. Thanks!

@312_312

Please add a compose action and set it to the Outcome value.  Post a screen shot here of the Compose action output after a run.

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

I hope you are not calling me to try to change the condition that is available, as I have already did it but I couldn't really screenshot all of them.  Here is the screenshot of the compose output

When Outcome is equal to Approve.When Outcome is equal to Approve.This is compose output of Outcome is equal to Approve. The condition said is false when it suppose to be true.This is compose output of Outcome is equal to Approve. The condition said is false when it suppose to be true.Outcome does not contain RejectOutcome does not contain RejectCompose said its Reject, then it went to true when it suppose to be false since it contain reject.Compose said its Reject, then it went to true when it suppose to be false since it contain reject.

Helpful resources

Announcements

Power Platform Connections - Episode 6 | March 23, 2023

Episode Six of Power Platform Connections sees David Warner and Hugo Bernier talk to talk to Business Applications MVP Shane Young, alongside the latest news, product updates, and community blogs.    Use the hashtag #PowerPlatformConnects on social media for a chance to have your work featured on the show!        Show schedule in this episode:  0:00 Cold Open 00:24 Show Intro 01:02 Shane Young Interview 22:00 Blogs & Articles 22:20 Integrate FullCalendar.io with Power Pages 23:50 Text Data 25:15 Zero to Hero Power Apps Saga 25:44 Parent Hub Association 26:33 Using Custom Values for OneNote Power Automate References​ 28:04 ​Dynamics Power Israel 28:44 Create Beautiful Canvas Apps in Dataverse for Teams ​ 30:36 Outro & Bloopers  Check out the blogs and articles featured in this week’s episode:   https://francomusso.com/integrate-fullcalendar-io-with-power-pages-from-json-basics-to-advanced-outp... @crmbizcoach https://yerawizardcat.com/text/ @YerAWizardCat www.fromzerotoheroes.com/mentorship ​ @thevictordantas https://www.expiscornovus.com/2023/03/16/parent-hub-association/ ​ @Expiscornovus https://lindsaytshelton.com/2023/03/15/the-painful-process-of-custom-values-for-onenote-power-automa... @lshelton_Tech https://never-stop-learning.de/create-beautiful-canvas-apps-in-dataverse-for-teams/ @MMe2K    Action requested: Feel free to provide feedback on how we can make our community more inclusive and diverse.  This episode premiered live on our YouTube at 12pm PST on Thursday 23rd March 2023.  Video series available at Power Platform Community YouTube channel.    Upcoming events:  Business Applications Launch – April 4th – Free and Virtual! M365 Conference - May 1-5th - Las Vegas Power Apps Developers Summit – May 19-20th - London European Power Platform conference – Jun. 20-22nd - Dublin Microsoft Power Platform Conference – Oct. 3-5th - Las Vegas  Join our Communities:  Power Apps Community Power Automate Community Power Virtual Agents Community Power Pages Community  If you’d like to hear from a specific community member in an upcoming recording and/or have specific questions for the Power Platform Connections team, please let us know. We will do our best to address all your requests or questions.   

Announcing | Super Users - 2023 Season 1

Super Users – 2023 Season 1    We are excited to kick off the Power Users Super User Program for 2023 - Season 1.  The Power Platform Super Users have done an amazing job in keeping the Power Platform communities helpful, accurate and responsive. We would like to send these amazing folks a big THANK YOU for their efforts.      Super User Season 1 | Contributions July 1, 2022 – December 31, 2022  Super User Season 2 | Contributions January 1, 2023 – June 30, 2023    Curious what a Super User is? Super Users are especially active community members who are eager to help others with their community questions. There are 2 Super User seasons in a year, and we monitor the community for new potential Super Users at the end of each season. Super Users are recognized in the community with both a rank name and icon next to their username, and a seasonal badge on their profile.    Power Apps  Power Automate  Power Virtual Agents  Power Pages  Pstork1*  Pstork1*  Pstork1*  OliverRodrigues  BCBuizer  Expiscornovus*  Expiscornovus*  ragavanrajan  AhmedSalih  grantjenkins  renatoromao    Mira_Ghaly*  Mira_Ghaly*      Sundeep_Malik*  Sundeep_Malik*      SudeepGhatakNZ*  SudeepGhatakNZ*      StretchFredrik*  StretchFredrik*      365-Assist*  365-Assist*      cha_cha  ekarim2020      timl  Hardesh15      iAm_ManCat  annajhaveri      SebS  Rhiassuring      LaurensM  abm      TheRobRush  Ankesh_49      WiZey  lbendlin      Nogueira1306  Kaif_Siddique      victorcp  RobElliott      dpoggemann  srduval      SBax  CFernandes      Roverandom  schwibach      Akser  CraigStewart      PowerRanger  MichaelAnnis      subsguts  David_MA      EricRegnier  edgonzales      zmansuri  GeorgiosG      ChrisPiasecki  ryule      AmDev  fchopo      phipps0218  tom_riha      theapurva  takolota     Akash17  momlo     BCLS776  Shuvam-rpa     rampprakash   ScottShearer     Rusk   ChristianAbata     cchannon   Koen5     a33ik        AaronKnox        Matren        Alex_10        Jeff_Thorpe        poweractivate        Ramole        DianaBirkelbach        DavidZoon        AJ_Z        PriyankaGeethik        BrianS        StalinPonnusamy        HamidBee        CNT        Anonymous_Hippo        Anchov        KeithAtherton        alaabitar        Tolu_Victor        KRider        sperry1625        IPC_ahaas      zuurg     rubin_boer     cwebb365       If an * is at the end of a user's name this means they are a Multi Super User, in more than one community. Please note this is not the final list, as we are pending a few acceptances.  Once they are received the list will be updated. 

Microsoft Power Platform | March 2023 Newsletter

Welcome to our March 2023 Newsletter, where we'll be highlighting the great work of our members within our Biz Apps communities, alongside the latest news, video releases, and upcoming events. If you're new to the community, be sure to subscribe to the News & Announcements and stay up to date with the latest news from our ever-growing membership network who find real "Power in the Community".        LATEST NEWS Power Platform Connections Check out Episode Five of Power Platform Connections, as David Warner II and Hugo Bernier chat with #PowerAutomate Vice President, Stephen Siciliano, alongside reviewing out the great work of Vesa Juvonen, Waldek Mastykarz, Maximilian Müller, Kristine Kolodziejski, Danish Naglekar, Cat Schneider, Victor Dantas, and many more.       Use the hashtag #PowerPlatformConnects on social media for a chance to have your work featured on the show!   Did you miss an episode?  Catch up now in the Community Connections Galleries Power Apps, Power Automate, Power Virtual Agents, Power Pages     Power Platform leading a new era of AI-generated low-code development.   **HOT OFF THE PRESS** Fantastic piece here by Charles Lamanna on how we're reinventing software development with Copilot in Power Platform to help you can build apps, flows, and bots with just a simple description! Click here to see the Product Blog         Copilot for Power Apps - Power CAT Live To follow on from Charles' blog, check out #PowerCATLive as Phil Topness gives Clay Wesener Wesner a tour of the capabilities of Copilot in Power Apps.           UPCOMING EVENTS   Modern Workplace Conference Check out the Power Platform and Microsoft 365 Modern Workplace Conference that returns face-to-face at the Espace St Martin in Paris on 27-28th March. The #MWCP23 will feature a wide range of expert speakers, including Nadia Yahiaoui, Amanda Sterner, Pierre-Henri, Chirag Patel, Chris Hoard, Edyta Gorzoń, Erika Beaumier, Estelle Auberix, Femke Cornelissen, Frank POIREAU, Gaëlle Moreau, Gilles Pommier, Ilya Fainberg, Julie Ecolivet, Mai-Lynn Lien, Marijn Somers, Merethe Stave, Nikki Chapple, Patrick Guimonet, Penda Sow, Pieter Op De Beéck, Rémi Riche, Robin Doudoux, Stéphanie Delcroix, Yves Habersaat and many more.  Click here to find out more and register today!     Business Applications Launch 2023 Join us on Tuesday 4th April 2023 for an in-depth look into the latest updates across Microsoft Power Platform and Microsoft Dynamics 365 that are helping businesses overcome their biggest challenges today. Find out about new features, capabilities, and best practices for connecting data to deliver exceptional customer experiences, collaborating and creating using AI-powered capabilities, driving productivity with automation, and building future growth with today’s leading technology. Click Here to Register Today!       Power Platform Conference 2023 We are so excited to see you for the Microsoft Power Platform Conference in Las Vegas October 3-5th, 2023! But first, let's take a look below at some fun moments from MPPC 2022 in Orlando Florida. 2023 sees guest speakers such as Charles Lamanna, Heather Cook, Julie Strauss, Nirav Shah, Ryan Cunningham, Sangya Singh, and many more taking part, so why not click the link below to register for the #PowerPlatformConf today! Vegas, baby! Click Here to Register Today!      COMMUNITY HIGHLIGHTS Check out our top Super and Community Users reaching new levels!  These hardworking members are posting, answering questions, kudos, and providing top solutions in their communities.   Power Apps:  Super Users:  @WarrenBelz  |  @iAm_ManCat  Community Users: @LaurensM | @Rusk | @RJM07    Power Automate:   Super Users: @abm  | @Expiscornovus | @RobElliott  Community Users:  @grantjenkins | @Chriddle    Power Virtual Agents:   Super Users: @Expiscornovus | @Pstork1  Community Users: @MisterBates | @Jupyter123 | Kunal K   Power Pages: Super Users:  @OliverRodriguesOliverRodrigues | @Mira_Ghaly  Community Users: @FubarFubar | @ianwukianwuk  LATEST PRODUCT BLOG ARTICLES  Power Apps Community Blog  Power Automate Community Blog  Power Virtual Agents Community Blog  Power Pages Community Blog  Check out 'Using the Community' for more helpful tips and information:  Power Apps, Power Automate, Power Virtual Agents, Power Pages 

Register now for the Business Applications Launch Event | Tuesday, April 4, 2023

Join us for an in-depth look into the latest updates across Microsoft Dynamics 365 and Microsoft Power Platform that are helping businesses overcome their biggest challenges today.   Find out about new features, capabilities, and best practices for connecting data to deliver exceptional customer experiences, collaborating, and creating using AI-powered capabilities, driving productivity with automation—and building towards future growth with today’s leading technology.   Microsoft leaders and experts will guide you through the full 2023 release wave 1 and how these advancements will help you: Expand visibility, reduce time, and enhance creativity in your departments and teams with unified, AI-powered capabilities.Empower your employees to focus on revenue-generating tasks while automating repetitive tasks.Connect people, data, and processes across your organization with modern collaboration tools.Innovate without limits using the latest in low-code development, including new GPT-powered capabilities.    Click Here to Register Today!    

Check out the new Power Platform Communities Front Door Experience!

We are excited to share the ‘Power Platform Communities Front Door’ experience with you!   Front Door brings together content from all the Power Platform communities into a single place for our community members, customers and low-code, no-code enthusiasts to learn, share and engage with peers, advocates, community program managers and our product team members. There are a host of features and new capabilities now available on Power Platform Communities Front Door to make content more discoverable for all power product community users which includes ForumsUser GroupsEventsCommunity highlightsCommunity by numbersLinks to all communities Users can see top discussions from across all the Power Platform communities and easily navigate to the latest or trending posts for further interaction. Additionally, they can filter to individual products as well.   Users can filter and browse the user group events from all power platform products with feature parity to existing community user group experience and added filtering capabilities.     Users can now explore user groups on the Power Platform Front Door landing page with capability to view all products in Power Platform.      Explore Power Platform Communities Front Door today. Visit Power Platform Community Front door to easily navigate to the different product communities, view a roll up of user groups, events and forums.

Microsoft Power Platform Conference | Registration Open | Oct. 3-5 2023

We are so excited to see you for the Microsoft Power Platform Conference in Las Vegas October 3-5 2023! But first, let's take a look back at some fun moments and the best community in tech from MPPC 2022 in Orlando, Florida.   Featuring guest speakers such as Charles Lamanna, Heather Cook, Julie Strauss, Nirav Shah, Ryan Cunningham, Sangya Singh, Stephen Siciliano, Hugo Bernier and many more.   Register today: https://www.powerplatformconf.com/   

Users online (2,363)