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amm16
New Member

Approval flow only sending to one approver

Hi,

 

I have an approval flow set up from the 'complete a custom action for the selected file' template. It is set up to go to a first, second and final approver however there are 3 'first approvers' as such on the list.

I have set up the flow to pick up 'first to respond' however it only seems to be sending the email to one of the first approvers?

 

Does anyone know why?

 

Thanks

 

3 REPLIES 3
Dual Super User
Dual Super User

Re: Approval flow only sending to one approver

Hi @amm16 Can you post a screenshot of the flow? (barring any sensitive information)

amm16
New Member

Re: Approval flow only sending to one approver

Please see below the approval part of the flow, hope this helps:flow.JPG

Community Support
Community Support

Re: Approval flow only sending to one approver

Hi @amm16 ,

 

I speculate that First Approver field type is Preson and allow multiple selection, so the structure shown in the screenshot will appear.

The logic in Apply to each is that the next request will be executed only after the last Approval request is completed, so this illusion arises.

You could configure Settings to adjust the Degree of Parallelism to 3 or higher so that the three Approval requests will be executed at the same time.

Image reference:

4.PNG5.PNG

Hope this helps.

 

Best Regards,

Community Support Team _ Barry
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