Approval has been performed and registered in Microsoft Flow portal, but the Approval action times out anyhow

[Monza]

Hi,

Even though the approver has performed the approval almost immediately, the Approval action times out!!

ActionTimedOut. The workflow action 'Start_and_wait_for_an_approval_PO' timed out while waiting for webhook callback.

The Timeout setting is configured to "PT5M"

And I can see that the approval has been registered when I log on to https://emea.flow.microsoft.com/manage/... !

As you can see I have gathered the relevant actions in a Scope. The exact copy of this scope is working in another flow (Timeout config set to only 2 mins PT120S) without any issues!

Hope you can help on this urgent issue

kr 

[Monza]

Also wanted to add that when I Peek Code, the working and the faulty Approval requests look identical!

{

    "inputs": {

        "host": {

            "connection": {

                "name": "@parameters('$connections')['shared_approvals']['connectionId']"

            }

        },

        "body": {

            "notificationUrl": "@{listCallbackUrl()}",

            "title": "ID01 PO approval request for @{triggerBody()?['Title']} (@{triggerBody()?['StudyTitle']})",

            "assignedTo": "@variables('vPOApprover')",

            "details": "Requestor: @{triggerBody()?['Author']?['Email']}\nWhen: @{triggerBody()?['Created']}",

            "itemLink": "@triggerBody()?['{Link}']",

            "itemLinkDescription": "@triggerBody()?['StudyTitle']",

            "requestor": "@triggerBody()?['Author']?['Email']",

            "enableNotifications": true,

            "enableReassignment": false,

            "attachments": "@variables('vAttachments')"

        },

        "path": "/types/@{encodeURIComponent('Basic')}/subscriptions",

        "authentication": "@parameters('$authentication')"

    },

    "limit": {

        "timeout": "PT120S"

    },

    "metadata": {

        "flowSystemMetadata": {

            "swaggerOperationId": "StartAndWaitForAnApproval"

        }

    }

}

[v-alzhan-msft]

Hi @Monza ,

Could you please share a screenshot of the configuration of the "Start and wait for an approval" action in your flow?

Best regards,

Alice       

Community Support Team _ Alice Zhang
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