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Frequent Visitor

Approvals - Can't get results from an approval stopped manually

Hello all,

 

I need some help with Approvals in Flow. I created an approval which get answers from different users in 15 minutes.

After these 15 minutes, Flow collects all the answers, and we get a summary of all the answers. To do so :

 

  1. I created an approval with the type "Custom answers - Wait for all the answers"
  2. Then I added a "Wait for an approval" because I would like to send the approval adaptive card between the "Create" and "Wait" and this is not available with "Start and wait for an approval". In the "Wait for an approval" parameters, I set a duration for 15 minutes (PT15M)
  3. Then I send an email with the results.

 

It worked a long a time ago but for one or two weeks, the flow doesn't collect the answer when some the approvers didn't answer.

 

Did Flow made some changes ? How could I make it work again ?

 

Sincerely, 

 

sBravoAS

 

FlowFlowWait for approval parametersWait for approval parametersMail, launch after parametersMail, launch after parameters

 

 

 

 

4 REPLIES 4
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Dual Super User III
Dual Super User III

Re: Approvals - Can't get results from an approval stopped manually

Hey @sBravoAS 

 

What attribute are you referring to while trying to get the approval response of the user? Earlier it was responses and now it is outcome. Maybe that is the change that can fix your flow. Can you check and confirm this? 

 

Hope this Helps!

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

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Community Support
Community Support

Re: Approvals - Can't get results from an approval stopped manually

Hi @sBravoAS,

 

I have tested on my side, and I could not the results from the timeout approval, either.Annotation 2019-10-29 160859.png

Have you ever succeeded in getting the results of an approval that has not everyone approved? Because I never tried this method, I could not know it should be.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

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Frequent Visitor

Re: Approvals - Can't get results from an approval stopped manually

Hi @yashag2255 ,

 

I use Flow in French and the attribute that I used are "Results"/"Outcome" (not sure because it's the same in French) and "Answers summary". Unfortunately, these attributes don't work and there is no other one that could help me.

 

Sincerely

Highlighted
Frequent Visitor

Re: Approvals - Can't get results from an approval stopped manually

Hi @v-litu-msft,

 

Yeah, I have succeeded before. I created an advanced Flow for this case and it worked before, but now it doesn't...

Sincerely

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