I'm trying to create automation that will create taks when new email arrive in shared mailbox.
My first version worked fine, however it created duplicates when someone replayed to our mail. To fix that I've added logic
unfortunately this do not work. It say that run was successful but ticket is not added.
Why condition box is greyed out and can't peek inside?
Solved! Go to Solution.
Hi @Niviral ,
Please refer to screenshot below to create the flow:
Best Regards,
Alice
Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
hi @Niviral when the users replay the message the subject changes to RE: so you can use that to compare if the message contains RE: just don't create task
Proud to be a Flownaut!
Hi @Niviral ,
Please refer to screenshot below to create the flow:
Best Regards,
Alice
Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi @v-alzhan-msft
I'am very thankful for your assistance. Could you tell me what is inside length(..)?
I have figured this out. I'm very, very thankful for help.
what goes inside lenght()? It returns an error when getting there
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