Showing results for 
Search instead for 
Did you mean: 
Level: Powered On

Catch 22 email with options send from another account.

I have a workflow working perfectly. 


The only issue is that it has an email with options action which is coming directly from my account and I know there is no way to change this to a different email. 


I cannot use standard approval actions because not everyone has a flow account in our organization. 


Is there a hack for workaround to create a standard email with links that can be picked up in terms of what choice was selected?


I'm desperate to figure this out .

Community Support Team
Community Support Team

Re: Catch 22 email with options send from another account.

Hi @aehrenwo,


Could you provide more details about the Flow you want to create?


According to your description, I couldn't fully understand your intention to create this flow.


Please share more details so we would try to provide a proper workaround for you.


Best Regards,


Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Level: Powered On

Re: Catch 22 email with options send from another account.

Please see attached screenshots of the flow.  


This is currently working as expected by using the send email with options action and then triggers the correct actions downstream if "Approve" or "Reject" is selected in the email. 


However, the approval email is coming from me and not the flow box (the way it does for normal approval action). 


I can't use the standard approval because that appears to require that each approver has a Flow account.  I could be mistaken but I tested it with 2 people and they could not approve without an account. 


I want to send an email with options that trigger more actions but I want it to come from a different email box. Unfortunately, in our organization, we are not able to have an admin account get FLOW access. 

Any suggestions workarounds? 




Level: Powered On

Re: Catch 22 email with options send from another account.

did you see my explanation? Any help on this would be appreciated. 

Helpful resources


Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!


Incoming: New and improved badges!

We've given our badges an overhaul and also added some brand new ones!


Microsoft Learn

Learn how to build the business apps that you need.


Power Platform World Tour

Find out where you can attend!


Webinars & Video Gallery

Watch & learn from the Power Automate Community Video Gallery!

Top Kudoed Authors (Last 30 Days)
Users online (5,013)