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bjohnson410
New Member

Cloud Flow launches Desktop Flow - both complete reporting success but the Desktop Flow never runs

Hi all,

 

I have a cloud flow that saves an attachment from an email to a OneDrive folder - it works fine on it's own

 

I have a desktop flow that takes the attachment and runs a script against it - it works fine on it's own

 

I bought the "unattended RSA" license and modified my Cloud Flow so the last step is to launch the desktop flow. The steps are:

 

1. save the attachment from the email

2. send an email to alert myself the flow has been triggered

3. launch the desktop flow

Now when I test the flow steps 1 and 2 (cloud steps) still work as they should..... Step 3 is reported as successful but it doesn't actually run. When I drill into the desktop flow, it shows the steps ran successfully but they didn't actually run at all.

 

Has anyone seen this before? Here are some screenshots with details:

 

bjohnson410_1-1635454126219.png

 

bjohnson410_2-1635454197342.png

 

 

 

1 REPLY 1
AnthonyAmador
Community Support
Community Support

Hi @bjohnson410 

 

Power automate desktop has recently been updated, please check you have the latest version, if you already have the latest version and the problem persists, seeing this is a strange behavior, I think the best way to address this is by creating a support ticket. 

 

If you would like to create a ticket with Microsoft Customer Support here is a link on how to do so: Get Help + Support - Power Platform | Microsoft Docs

 

Hope this helps. 

Kind regards. 

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