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Regular Visitor

Create Case from Facebook post?

Hi all


I am trying to use Flow to create a Case in D365 based on a Facebook post on a Page

The standard API only creates records based on my own posts on my own wall

Ideally we shoudl only create cases when a customer posts on a corporate page


Does anyone have a working solution?


Thanks in advance

Best regards


Community Support
Community Support

Hi @GunnarRun ,


The trigger when a new post created on a corporate page is not supported in microsoft flow currently.

If you would like this feature to be added in Microsoft Flow, please submit an idea to Flow Ideas Forum:


Best regards,



Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks for the quick response Alice / @v-alzhan-msft 


I will be submitting a request for enhancements to the Facebook Connector

I'd think alot of customers would already have requested and submitted this request


Any suggestions for a workaround?


Best regards


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