cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
GunnarRun
Regular Visitor

Create Case from Facebook post?

Hi all

 

I am trying to use Flow to create a Case in D365 based on a Facebook post on a Page

The standard API only creates records based on my own posts on my own wall

Ideally we shoudl only create cases when a customer posts on a corporate page

 

Does anyone have a working solution?

 

Thanks in advance

Best regards

Gunnar

2 REPLIES 2
v-alzhan-msft
Community Support
Community Support

Hi @GunnarRun ,

 

The trigger when a new post created on a corporate page is not supported in microsoft flow currently.

If you would like this feature to be added in Microsoft Flow, please submit an idea to Flow Ideas Forum:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks for the quick response Alice / @v-alzhan-msft 

 

I will be submitting a request for enhancements to the Facebook Connector

I'd think alot of customers would already have requested and submitted this request

 

Any suggestions for a workaround?

 

Best regards

Gunnar 

Helpful resources

Announcements
Process Advisor

Introducing Process Advisor

Check out the new Process Advisor community forum board!

MPA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

MBAS on Demand

Microsoft Business Applications Summit sessions

On-demand access to all the great content presented by the product teams and community members! #MSBizAppsSummit #CommunityRocks

Users online (47,304)