Create planner tasks for flagged emails office 365

[MohamedAYACH]

Hi everyone,

I am trying to create an ticketing system for my compagny, as a first step, am trying to catch emails from outlook or office 365 but I get this error :

{

"error": {

    "code": 502,

    "source": "europe-002.azure-apim.net",

    "clientRequestId": "5a4bbbd2-590e-4ef3-86c5-22ba6a5cc455",

    "message": "BadGateway",

    "innerError": {

      "status": 502,

      "message": "Request failed. Try again later.\r\nclientRequestId: 5a4bbbd2-590e-4ef3-86c5-22ba6a5cc455\r\nserviceRequestId: 5f8799d3-2584-4f92-bab8-9db18ffd8968",

      "error": {

        "message": "Request failed. Try again later."

      },

      "source": "office365-ne.azconn-ne-01.p.azurewebsites.net"

    }

  }

}

My understanding is that the trigger never happened even if am sending a mail from me to me to test the flow.

Please help

[RobElliott]

@MohamedAYACH could you post a screenshot of your flow so that we can see if there is an error somewhere.

Rob
Los Gallardos

[MohamedAYACH]

[RobElliott · Accepted solution]

Thanks, I suggest you use the When an email is flagged (V2) and try again as it has replaced the one you are using. If it still gives the error what happens when you click the fix the trigger link?

Rob
Los Gallardos
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[MohamedAYACH]

Thx !