Showing results for 
Search instead for 
Did you mean: 
New Member

Creating a contact from an incoming email

I'd like to be able to have Flow create a new contact everytime an email received meets a certain set of conditons.  I have been able to set the conditions but the problem is that I can't seem to get the given name or the email address to appear in the newly created contact correctly. 


I get a contact whos given name is the email address and a blank email address.


There doesn't seem to be a field for given name or display name so maybe what I'm trying to do is just not possible yet but I thought I would ask in case someone else has already figured out how to do this

Community Support
Community Support

Re: Creating a contact from an incoming email

Hi @rdlee3g,


Would you please share more details regarding the Flow action you used here?

If you are using the Office 365 Outlook Create Contact action, the given name property should be the the contact's given name.

There is no Dynamic contents that is suitable for this field in the Create Contact Action, we could just add the From Content here.

In addition, make sure add the From Content under Email Addresses Address filed:





For the Fields meaning in the Create Contacts Action, please take a look at the following document:

Outlook API reference

If you need any further help on this, please feel free to post back.


Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources


Super User Program Update

Three Super User rank tiers have been launched!


Power Platform 2020 release wave 2 plan

Features releasing from October 2020 through March 2021


New & Improved Power Automate Community Cookbook

We've updated and improved the layout and uploading format of the Power Automate Cookbook!


Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

Users online (7,410)