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mowafakgabal
Level: Powered On

DocuSign Connector Envelope ID Dynamic Contents

I'm using DocuSign connector to send via Microsoft Flow a Document to DocuSign.

I picked from "Create a New Flow", search for "DocuSign" and choose "Send an Envelope"

On "Envelope ID" field, although I did not pick "Send an Envelope using a Template", it still showed either templates pre-defined on DocuSign end or "Enter Custom Value" for "Envelope ID".

Idialy, we need to use our "Document ID" for  "Envelope ID" as much as Adobe eSign connector does.

I'm getting the following error

"message": "Object reference not set to an instance of an object., clientRequestId: 647eaee9-7185-48be-8903-77161eaf7160"
Detailed Error.PNGDocuSign Flow.PNGDynamic Contents.PNGFlow.PNGSend an Envelope.PNGSend Error.PNG

 

3 REPLIES 3
Community Support Team
Community Support Team

Re: DocuSign Connector Envelope ID Dynamic Contents

Hi @mowafakgabal,

 

Thanks for feedback.

The error “Object reference not set to an instance of an object” could be reproduced on my side.

It seems that there is something wrong from the internal server. I will help confirm it and back to you later.

 

Best regards,

Mabel

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
mowafakgabal
Level: Powered On

Re: DocuSign Connector Envelope ID Dynamic Contents

Hi Mabel,

Did you have a chnace to troubleshoot the problem more?

I paid for a Premium Licence from DocuSign and todate, I'm unable to use it because of the in-compitability with Microsoft WorkFlow as they are claiming.

Thank you for your help and support in advance.

mowafakgabal
Level: Powered On

Re: DocuSign Connector Envelope ID Dynamic Contents

Hi Mabel,

I paid $4.5k for DocuSign License to be used for digital signature in our Organization, to date, I'm unable to use it, I need someone to tell me if it is a fake or I'm doing something wrong to get my money back.

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