cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
ParamRamanan
New Member

Dynamics 365 Case Create Fails with Error 400 "Invalid lookup_type value"

Hi All

I am trying to create a case in Dynamics 365 with an email which comes to a D365 Mailbox.

Should be a simple flow bt I am getting the error as below

 

{
"status": 400,
"message": "Invalid lookup_type value",
"source": "xx",
"debugInfo": "xx"
}
Setup Pic attached
flow P1.PNGflow P2.PNG
 
 
1 ACCEPTED SOLUTION

Accepted Solutions
Bify_1988
New Member

Hi, 

I encountered the same issue. Please populate "Customer Type" field and give it a try. 

View solution in original post

4 REPLIES 4
v-alzhan-msft
Community Support
Community Support

Hi @ParamRamanan ,

 

Could you please share a screenshot of the run history when the flow has run failed?

Which action run failed in your flow?

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Alice

I am facing 2 errors but not able to replicate whichscenario will produce which error

attached are the screen shots

 

RH2.PNGRh1.PNG

 

 

Bify_1988
New Member

Hi, 

I encountered the same issue. Please populate "Customer Type" field and give it a try. 

View solution in original post

Hi 

there is no "customer type" field in my options

 

custtype.PNG

can you please elaborate where you want me to populate the field

Helpful resources

Announcements
Process Advisor

Introducing Process Advisor

Check out the new Process Advisor community forum board!

MPA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

V3_PVA CAmpaign Carousel.png

Community Challenge - Giveaways!

Participate in the Power Virtual Agents Community Challenge

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Users online (2,481)