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claudia
Level: Powered On

ETag mismatch error

Flow 1.PNGFlow 2.PNGFlow 3.PNGFlow 4.PNG

 

Hi everybody,

I have created an Approval flow which worked pretty well, until I had to update a document.

In my flow I have used 3 actions with Set Content Approval Status:

  1. for setting the Approval status to: Pending
  2. for setting the Approval status to: Approved
  3. for setting the Approval status to: Rejected

For all 3 I have used the ETag from "Get file metadata"

Steps:

  1. Update the document in SharePoint
  2. Start the approval flow
  3. The approver recieve an approval email and approves the document.

 

Expected result:

The file should have Approval status: Approved

 

Present result:

The flow fails because of the error: 409 "message": "{\"Etag\":\"\\\"{937EEAFB-5AB0-4C6A-A642-FB0563D19680},4\\\"\",\"Message\":\"The ETag of this item does not match the one used for setting content approval status. The contents of the item may have changed before the action was completed.\",\"Succeeded\":false,\"ApprovalErrorCode\":\"etagMismatch\",\"ApprovalLink\ .......etag=%22%7b937EEAFB-5AB0-4C6A-A642-FB0563D19680%7d%2c4%22\"}\r\nclientRequestId: 57e3f5ec-88f7-4796-bae7-99cfca8f6101\r\nserviceRequestId: 945bcf9e-0011-8000-e544-6cd3f699cba3

 

 

5 REPLIES 5
v-zhos-msft
Level 10

Re: ETag mismatch error

Hi @claudia ,

Could you please share a full screenshot of your flow's configuration?

As the error message shown, 'The ETag of this item does not match the one used for setting content approval status.'

I think there are some mistakes with the setting of this acton.

Best Regards,

Community Support Team _ Zhongys

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

claudia
Level: Powered On

Re: ETag mismatch error

Hi @v-zhos-msft 

Screenshots with the flow setup has been attached.

Thank you

 

Flow part 1.PNGFlow part 2.PNGFlow part 3.PNGFlow part 4.PNGFlow part 5.PNGFlow part 6.PNG

claudia
Level: Powered On

Re: ETag mismatch error

Can somebody help me with this issue please? Any ideas?

 

Thank you

 

NetworkAdmin
Level: Powered On

Re: ETag mismatch error

Hi @claudia 

 

I would take a look at this feed here:

 

I am asking for some help/ clarity on the same issue. https://powerusers.microsoft.com/t5/General-Flow-Discussion/Etag-error/m-p/359287#M30286

NetworkAdmin
Level: Powered On

Re: ETag mismatch error

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