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New Member

Email Reminder Flows have all failed

I have opened my emails this morning to a pile of alerts saying every one of my email reminder flows have failed.   i have clicked on the link to "fix problem" and also ensured that my account is connected for each one, but this has not cleared it  - any ideas????

2 ACCEPTED SOLUTIONS

Accepted Solutions
Dual Super User
Dual Super User

@VHA-CK 

 

The issue has many failure points. With the limited details provided, I have following questions:

 

a. Did you check Run History of the all flows failed? Are you able to see a patter which action failed in all the failed flows? 

b. Is Send Email action failed in all the flows? If so, was there any change in the account or its mail box properties ? Does the mail have enough storage to store emails?  When did you start seeing failures? Checking with Global admin if there are any changes to the account.

c. Finally, save the flow with a different name, fix the connections and run it. If the new flow does not run, the account or connectors may be having an issue.

 

Please provide more details to review further.

 

Regards

Krishna Rachakonda

If this reply helped you to solve the issue, please mark the post as Accepted SolutionMarking this post as Accepted Solution, will help many other users to use this post to solve same or similar issue without re-posting the issue in the group. Saves a lot of time for everyone.

View solution in original post

Community Support
Community Support

Hi @VHA-CK,

 

If the fix connection still exists, there are two possibilities, one is the connection not fixed successfully, the other is there still other failed connections exist. Could you please share more information about the connection? It will help us assist you better, thanks.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
Dual Super User
Dual Super User

@VHA-CK 

 

The issue has many failure points. With the limited details provided, I have following questions:

 

a. Did you check Run History of the all flows failed? Are you able to see a patter which action failed in all the failed flows? 

b. Is Send Email action failed in all the flows? If so, was there any change in the account or its mail box properties ? Does the mail have enough storage to store emails?  When did you start seeing failures? Checking with Global admin if there are any changes to the account.

c. Finally, save the flow with a different name, fix the connections and run it. If the new flow does not run, the account or connectors may be having an issue.

 

Please provide more details to review further.

 

Regards

Krishna Rachakonda

If this reply helped you to solve the issue, please mark the post as Accepted SolutionMarking this post as Accepted Solution, will help many other users to use this post to solve same or similar issue without re-posting the issue in the group. Saves a lot of time for everyone.

View solution in original post

Community Support
Community Support

Hi @VHA-CK,

 

If the fix connection still exists, there are two possibilities, one is the connection not fixed successfully, the other is there still other failed connections exist. Could you please share more information about the connection? It will help us assist you better, thanks.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

New Member

Many thanks for your response.  Seemed to be that the flows had signed me out.  Had to re-establish my connection on each flow individually and test them.  Seems to be working OK now.

 

Thanks again

CK

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