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Ragnar0k
Regular Visitor

Email notification flow

Hi all,

 

I've been trying to create a flow that sends an email notification if a new ticket (helpdesk app) is created.

There are alot of similair examples online, but those won't show the formula to activate the flow (which I'm also struggling with).

 

In short; New sharepoint item created --> Email notfication to x email account.

 

I hope someone can help me out with this

 

Thanks,

 

6 REPLIES 6
ScottShearer
Super User III
Super User III

@Ragnar0k 

See my example below and let me know if you have additional questions.

image.png

 

 

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Scott

Thanks for the reply @ScottShearer,

 

I copied the example from above and saved the flow.

For some reason it doesn't seemed to work. If I create a ticket no new ticket appears and there's also no email notification.

 

I might have done something wrong, so I deleted the flow, but there's still no new ticket appearing

Maybe go back to a previous version of the app?

 

@Ragnar0k 

Please post screen shots of your Flow - that will be a big help to those trying to assist.

Also, did your Flow run? 

 

 

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

Hi @ScottShearer,

 

I did run the flow, but it didn't seem to run in realtime..

The flow currently looks like this;

Afbeelding5flow.png

 

 

@Ragnar0k 

If the intent is to send an email when an item is created in a SharePoint list, you don't need the PowerApps trigger - just use the SharePoint When an item is created trigger per my example above.

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

@ScottShearer 

 

I went back a previous version of the app, and I can now see the tickets apearing in Sharepoint again.

 

The notification flow however, does not work.. I don't know why..

Do I have to configure a line of formulas within the app to start the flow?

(For example; If you use a powerbutton flow it says 'Finish the line of parameters')

 

 

Afbeelding2.png

 

 

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