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Regular Visitor

Emails at the end of a workflow are sent twice

Hello Community,

 

I created the following workflow to be notified of new, changed, and deleted calendar entries.

Workflow.png
Some of the e-mails come out twice (e.g. when creating an entry at 12:39):

Mails.png

What is the cause here? How do I disable duplicate emails?

5 REPLIES 5
Dual Super User II
Dual Super User II

@Tobias_S 

Did you check the flow history around this time, can you check if there is 2 triggered runs for the same calendar item?

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Super User II
Super User II

Hi @Tobias_S 

 

The reason could be that a person can create an email (the Power Automate is triggered and sends you an email) and then does a minor change to the event (the Power Automate is triggered and sends you the second event).

 

Are the emails that are being sent for similar operations, for example, create the same event twice? 

 

Can you please check if and let me know if you have any questions?

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Cheers
Manuel

@Mira_Ghalyand @manuelstgomes 

 

first of all: THANK YOU for your fast replies.

 

I did a copy of one Outlook Item to another day, so there was no change instead of the copy procedure. But you were right: there are (somehow) two events created in the log file for the same action:

Protocol.PNG

 

To answer your question: same copy-paste item (similar operation) but two actions were triggered.

@Tobias_S 

I have made a test at my side and copy and paste sent only once on Copy and paste action,

Can you check the outputs of the 2 runs to make sure it is the same item.

Mira_Ghaly_0-1597752982742.png

 

Mira_Ghaly_0-1597753217931.png

 

 

 

 

If this post helps you with your problem, please mark your as Accepted solution.If you like my response, please give it a Thumbs Up.

@Mira_GhalyI did as proposed, please find the outputs below: One "Test", one "Test" have been created. Both of them caused 2 mails (each).

Test Result.PNG

 

The log shows

Test Result_Log.PNG

 

And the workflow "debug" content shows:

Test Result_JSON.PNG

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