Showing results for 
Search instead for 
Did you mean: 
Not applicable

Excel (Business) "Access Token is Empty"

Excel is not letting me add a row to a table. This was working just fine last week, now it seems I don't have authorization. I am logged in to Flow, Excel, and Powerapps. I have edit permissions to the Excel file. I included a screenshot of the error details below. Thanks for your help!




Community Support
Community Support

Hi @Anonymous,


Thanks for feedback. I can reproduce this issue on my side with the same error message.


I will help report this issue on my side and back to you once I got any updates.



Best regards,

Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Not applicable

I have exactly the same error. 


I check my connexion to Excel Business online and it's connect, also I have some other flow that work the same with à different excel but in the same file ans theys work fine every days so I really don't understand what goes wrong  just now on with this one... 


I hope you're update for this error will be soon... 

Frequent Visitor

I'm also running into this issue. Crossing my fingers that it can be fixed very soon Smiley Happy

Frequent Visitor



I'm having this problem as well since Wednesday. @v-yamao-msft I'm contacting both Microsoft General Support and Flow's Team Support to track and solve this problem.


I'll try to post updates, @Anonymous, @beach_fossil and @Anonymous, from whatever information I can get from the Support Team but this will be on Monday. I'm sure they won't contact me by this time.


This flow allowed the workers to do a task around 3 / 4 times faster so it's a huge issue for me.


I hope its not your case.




Alex Torregrosa Romero

Also having the same issue.


Start time
Aug 10, 2:06 PM (2 min ago)
Action 'Add a row into a table 2' failed
Error Details
Access token is empty. clientRequestId: 
New Member

I am having this same issue. I started trying to use zapier but zapier gave me an error so i thought i would try out ms flow but no luck here works in google sheets....

Actually, for me, it looks like running on an excel in the root folder of my onedrive was an issue moving it to my documents folder fixed the issue

Frequent Visitor

Hello @LevoHealth,


My issue is with SharePoint Online and not with OneDrive, so this isn't my case.


I'll try to workaround this problem but, from MS Flow Team Support, said that they could not find the problem so they were contacting with product team to look into the issue.


I can tell thought that the problem seems like the system is not able to retrieve the token and so executing API REST functions it says "Access token is empty" and so you're not allowed to execute anything.


Well, time will tell us, I hope sooner rather than later.



Alex Torregrosa

Frequent Visitor



Next is part of an email from MS Flow Team:


I am communicating with product team on this issue.

As per the team update, API hubs connection status says "Connected" so it seems like an issue with the excel connector in validating the token and we are working to get it fixed. 

Will keep you post on update.

They got the bug tracked at least, I hope they can solve it today.


Good luck!



Alex Torregrosa

Frequent Visitor

Hello there!


I've got the issue fixed ( yey! Smiley Very Happy) but I'm still waiting with Flow's Support Team to get an update from Product's Team.


Please, @Anonymous, @Anonymous, @beach_fossil and @KeithNJ, can you confirm to me that you got the issue fixed as well?


@v-yamao-msft, we've got nothing from you since Tuesday, are you ok?


That's all from me.


Best whishes,

Alex Torregrosa

Hey Alex,


 I still get the "Access token is empty" message whenever I try to add a new row into Excel Online.


Did you do something on your Flow?




Frequent Visitor

Hello @x-spd-gallego,


It failed for me as well, but:


As the problem was related with "Estabish connection" and "Check if user is valid" topics, you should give a try on deleting the connection and creating it again.


For that, just go to Flow's website and do the following:


Settings (Gear icon) > Connections > (email address) Excel Online (Business) > "..." > Remove / Delete


Then go to the specific flow and you should be able to see the Excel Online (Business) with an alert, it will ask you to create a new connection for fixing the issue:


















(Sorry for the Spanish text), just click on "+ Add new connection" to recreate the connection.


Even though, as I said before, I didn't received any email back about the fix, so it might be temporary.


Please let me know if it doesn't work, so I can push the issue again to the Flow's Support Team.



Alex Torregrosa

I have tried this a few times and still get the same 'unauthorized' message.  

Hi there @KeithNJ!


I'm sorry to hear that, I'll message them inmediatly.


I've asked feedback from Product Team (which I'm communicating through Flow's Support Team) and see what they tell me.


I'll post as soon as I get any information, or on Thrusday if they don't answer me back.



Alex Torregrosa

Hi Alex,


 Thanks for your response.


 I've done it step-by-step and still got the error:







Hello everyone,


 just a heads up: things are working for me now. Haven't done anything, so it seems the Microsoft Team got it fixed.




Any update on this? One flow broke for me and I removed/re-added the Excel connection and now none of my flows are working that rely on that connection. Any other ideas for a workaround or timing for a proper fix from Microsoft? 

Not applicable

This worked for me. 

Just kept messing with the flow and selecting alternate connection for the Excel (Online) and it eventually prompted me right inside the flow.

Error I was getting.

Access token is empty. clientRequestId: fc9fddc2-2131-4d8c-a025-1f7a37523304



Update from me: I'm now only getting the error if I manully run the flows now (e.g., resubmit a previous flow). Flows that run automatically seem to be ok with the Excel Online connection. I have a ticket open with Microsoft and will follow-up with what I learn. 

Helpful resources


Power Platform Connections - Episode 6 | March 23, 2023

Episode Six of Power Platform Connections sees David Warner and Hugo Bernier talk to talk to Business Applications MVP Shane Young, alongside the latest news, product updates, and community blogs.    Use the hashtag #PowerPlatformConnects on social media for a chance to have your work featured on the show!        Show schedule in this episode:  0:00 Cold Open 00:24 Show Intro 01:02 Shane Young Interview 22:00 Blogs & Articles 22:20 Integrate with Power Pages 23:50 Text Data 25:15 Zero to Hero Power Apps Saga 25:44 Parent Hub Association 26:33 Using Custom Values for OneNote Power Automate References​ 28:04 ​Dynamics Power Israel 28:44 Create Beautiful Canvas Apps in Dataverse for Teams ​ 30:36 Outro & Bloopers  Check out the blogs and articles featured in this week’s episode: @crmbizcoach @YerAWizardCat ​ @thevictordantas ​ @Expiscornovus @lshelton_Tech @MMe2K    Action requested: Feel free to provide feedback on how we can make our community more inclusive and diverse.  This episode premiered live on our YouTube at 12pm PST on Thursday 23rd March 2023.  Video series available at Power Platform Community YouTube channel.    Upcoming events:  Business Applications Launch – April 4th – Free and Virtual! M365 Conference - May 1-5th - Las Vegas Power Apps Developers Summit – May 19-20th - London European Power Platform conference – Jun. 20-22nd - Dublin Microsoft Power Platform Conference – Oct. 3-5th - Las Vegas  Join our Communities:  Power Apps Community Power Automate Community Power Virtual Agents Community Power Pages Community  If you’d like to hear from a specific community member in an upcoming recording and/or have specific questions for the Power Platform Connections team, please let us know. We will do our best to address all your requests or questions.   

Announcing | Super Users - 2023 Season 1

Super Users – 2023 Season 1    We are excited to kick off the Power Users Super User Program for 2023 - Season 1.  The Power Platform Super Users have done an amazing job in keeping the Power Platform communities helpful, accurate and responsive. We would like to send these amazing folks a big THANK YOU for their efforts.      Super User Season 1 | Contributions July 1, 2022 – December 31, 2022  Super User Season 2 | Contributions January 1, 2023 – June 30, 2023    Curious what a Super User is? Super Users are especially active community members who are eager to help others with their community questions. There are 2 Super User seasons in a year, and we monitor the community for new potential Super Users at the end of each season. Super Users are recognized in the community with both a rank name and icon next to their username, and a seasonal badge on their profile.    Power Apps  Power Automate  Power Virtual Agents  Power Pages  Pstork1*  Pstork1*  Pstork1*  OliverRodrigues  BCBuizer  Expiscornovus*  Expiscornovus*  ragavanrajan  AhmedSalih  grantjenkins  renatoromao    Mira_Ghaly*  Mira_Ghaly*      Sundeep_Malik*  Sundeep_Malik*      SudeepGhatakNZ*  SudeepGhatakNZ*      StretchFredrik*  StretchFredrik*      365-Assist*  365-Assist*      cha_cha  ekarim2020      timl  Hardesh15      iAm_ManCat  annajhaveri      SebS  Rhiassuring      LaurensM  abm      TheRobRush  Ankesh_49      WiZey  lbendlin      Nogueira1306  Kaif_Siddique      victorcp  RobElliott      dpoggemann  srduval      SBax  CFernandes      Roverandom  schwibach      Akser  CraigStewart      PowerRanger  MichaelAnnis      subsguts  David_MA      EricRegnier  edgonzales      zmansuri  GeorgiosG      ChrisPiasecki  ryule      AmDev  fchopo      phipps0218  tom_riha      theapurva  takolota     Akash17  momlo     BCLS776  Shuvam-rpa     rampprakash   ScottShearer     Rusk   ChristianAbata     cchannon   Koen5     a33ik        AaronKnox        Matren        Alex_10        Jeff_Thorpe        poweractivate        Ramole        DianaBirkelbach        DavidZoon        AJ_Z        PriyankaGeethik        BrianS        StalinPonnusamy        HamidBee        CNT        Anonymous_Hippo        Anchov        KeithAtherton        alaabitar        Tolu_Victor        KRider        sperry1625        IPC_ahaas      zuurg     rubin_boer     cwebb365       If an * is at the end of a user's name this means they are a Multi Super User, in more than one community. Please note this is not the final list, as we are pending a few acceptances.  Once they are received the list will be updated. 

Microsoft Power Platform | March 2023 Newsletter

Welcome to our March 2023 Newsletter, where we'll be highlighting the great work of our members within our Biz Apps communities, alongside the latest news, video releases, and upcoming events. If you're new to the community, be sure to subscribe to the News & Announcements and stay up to date with the latest news from our ever-growing membership network who find real "Power in the Community".        LATEST NEWS Power Platform Connections Check out Episode Five of Power Platform Connections, as David Warner II and Hugo Bernier chat with #PowerAutomate Vice President, Stephen Siciliano, alongside reviewing out the great work of Vesa Juvonen, Waldek Mastykarz, Maximilian Müller, Kristine Kolodziejski, Danish Naglekar, Cat Schneider, Victor Dantas, and many more.       Use the hashtag #PowerPlatformConnects on social media for a chance to have your work featured on the show!   Did you miss an episode?  Catch up now in the Community Connections Galleries Power Apps, Power Automate, Power Virtual Agents, Power Pages     Power Platform leading a new era of AI-generated low-code development.   **HOT OFF THE PRESS** Fantastic piece here by Charles Lamanna on how we're reinventing software development with Copilot in Power Platform to help you can build apps, flows, and bots with just a simple description! Click here to see the Product Blog         Copilot for Power Apps - Power CAT Live To follow on from Charles' blog, check out #PowerCATLive as Phil Topness gives Clay Wesener Wesner a tour of the capabilities of Copilot in Power Apps.           UPCOMING EVENTS   Modern Workplace Conference Check out the Power Platform and Microsoft 365 Modern Workplace Conference that returns face-to-face at the Espace St Martin in Paris on 27-28th March. The #MWCP23 will feature a wide range of expert speakers, including Nadia Yahiaoui, Amanda Sterner, Pierre-Henri, Chirag Patel, Chris Hoard, Edyta Gorzoń, Erika Beaumier, Estelle Auberix, Femke Cornelissen, Frank POIREAU, Gaëlle Moreau, Gilles Pommier, Ilya Fainberg, Julie Ecolivet, Mai-Lynn Lien, Marijn Somers, Merethe Stave, Nikki Chapple, Patrick Guimonet, Penda Sow, Pieter Op De Beéck, Rémi Riche, Robin Doudoux, Stéphanie Delcroix, Yves Habersaat and many more.  Click here to find out more and register today!     Business Applications Launch 2023 Join us on Tuesday 4th April 2023 for an in-depth look into the latest updates across Microsoft Power Platform and Microsoft Dynamics 365 that are helping businesses overcome their biggest challenges today. Find out about new features, capabilities, and best practices for connecting data to deliver exceptional customer experiences, collaborating and creating using AI-powered capabilities, driving productivity with automation, and building future growth with today’s leading technology. Click Here to Register Today!       Power Platform Conference 2023 We are so excited to see you for the Microsoft Power Platform Conference in Las Vegas October 3-5th, 2023! But first, let's take a look below at some fun moments from MPPC 2022 in Orlando Florida. 2023 sees guest speakers such as Charles Lamanna, Heather Cook, Julie Strauss, Nirav Shah, Ryan Cunningham, Sangya Singh, and many more taking part, so why not click the link below to register for the #PowerPlatformConf today! Vegas, baby! Click Here to Register Today!      COMMUNITY HIGHLIGHTS Check out our top Super and Community Users reaching new levels!  These hardworking members are posting, answering questions, kudos, and providing top solutions in their communities.   Power Apps:  Super Users:  @WarrenBelz  |  @iAm_ManCat  Community Users: @LaurensM | @Rusk | @RJM07    Power Automate:   Super Users: @abm  | @Expiscornovus | @RobElliott  Community Users:  @grantjenkins | @Chriddle    Power Virtual Agents:   Super Users: @Expiscornovus | @Pstork1  Community Users: @MisterBates | @Jupyter123 | Kunal K   Power Pages: Super Users:  @OliverRodriguesOliverRodrigues | @Mira_Ghaly  Community Users: @FubarFubar | @ianwukianwuk  LATEST PRODUCT BLOG ARTICLES  Power Apps Community Blog  Power Automate Community Blog  Power Virtual Agents Community Blog  Power Pages Community Blog  Check out 'Using the Community' for more helpful tips and information:  Power Apps, Power Automate, Power Virtual Agents, Power Pages 

Register now for the Business Applications Launch Event | Tuesday, April 4, 2023

Join us for an in-depth look into the latest updates across Microsoft Dynamics 365 and Microsoft Power Platform that are helping businesses overcome their biggest challenges today.   Find out about new features, capabilities, and best practices for connecting data to deliver exceptional customer experiences, collaborating, and creating using AI-powered capabilities, driving productivity with automation—and building towards future growth with today’s leading technology.   Microsoft leaders and experts will guide you through the full 2023 release wave 1 and how these advancements will help you: Expand visibility, reduce time, and enhance creativity in your departments and teams with unified, AI-powered capabilities.Empower your employees to focus on revenue-generating tasks while automating repetitive tasks.Connect people, data, and processes across your organization with modern collaboration tools.Innovate without limits using the latest in low-code development, including new GPT-powered capabilities.    Click Here to Register Today!    

Check out the new Power Platform Communities Front Door Experience!

We are excited to share the ‘Power Platform Communities Front Door’ experience with you!   Front Door brings together content from all the Power Platform communities into a single place for our community members, customers and low-code, no-code enthusiasts to learn, share and engage with peers, advocates, community program managers and our product team members. There are a host of features and new capabilities now available on Power Platform Communities Front Door to make content more discoverable for all power product community users which includes ForumsUser GroupsEventsCommunity highlightsCommunity by numbersLinks to all communities Users can see top discussions from across all the Power Platform communities and easily navigate to the latest or trending posts for further interaction. Additionally, they can filter to individual products as well.   Users can filter and browse the user group events from all power platform products with feature parity to existing community user group experience and added filtering capabilities.     Users can now explore user groups on the Power Platform Front Door landing page with capability to view all products in Power Platform.      Explore Power Platform Communities Front Door today. Visit Power Platform Community Front door to easily navigate to the different product communities, view a roll up of user groups, events and forums.

Microsoft Power Platform Conference | Registration Open | Oct. 3-5 2023

We are so excited to see you for the Microsoft Power Platform Conference in Las Vegas October 3-5 2023! But first, let's take a look back at some fun moments and the best community in tech from MPPC 2022 in Orlando, Florida.   Featuring guest speakers such as Charles Lamanna, Heather Cook, Julie Strauss, Nirav Shah, Ryan Cunningham, Sangya Singh, Stephen Siciliano, Hugo Bernier and many more.   Register today:   

Users online (4,105)