cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
New Member

Flow is slow to process my email

I created a Flow that generates an email once a Form has been completed. It is taking up to an hour to send the email, any ideas as to what is causing this?

7 REPLIES 7
Highlighted
Super User III
Super User III

Re: Flow is slow to process my email

@mspmanager 

That sounds reaaly unusual - can you post a screen shot of your Flow?

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott
Highlighted
New Member

Re: Flow is slow to process my email

Flow Screenshot.JPG

Highlighted
Super User III
Super User III

Re: Flow is slow to process my email

@mspmanager 

Thanks - can you also post a screen shot of one of the runs?

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott
Highlighted
New Member

Re: Flow is slow to process my email

This one took about an hour to send the email:

run.JPG

Highlighted
New Member

Re: Flow is slow to process my email

This one includes the email:

run.JPG

Highlighted
Super User III
Super User III

Re: Flow is slow to process my email

@mspmanager 

So, if I understand the issue correctly, the Flow starts running within a few minutes or less of when the Form is submitted.  Then, the Flow runs in about 10 seconds.  The issue is that the recipient does not receive the email for up to an Hour.

 

It sounds like the issue may be on the exchange side.

Are you experiencing other email issues?

Do you have a copy of the email that was sent?  If so, what is the time stamp on the email?  Is it delayed or is it close to when the Flow completed?

Is this an issue with more than 1 user?

If you manually compose and send an email to one of the impacted users, do they receive the email in a timely fashion?

 

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott
Highlighted
New Member

Re: Flow is slow to process my email

No other email issues, the timestamp on the email is when it is received not when it should have been sent. I can email the impacted users just fine outside of this Flow.

Helpful resources

Announcements
firstImage

Super User Program Update

Three Super User rank tiers have been launched!

firstImage

Power Platform 2020 release wave 2 plan

Features releasing from October 2020 through March 2021

firstImage

New & Improved Power Automate Community Cookbook

We've updated and improved the layout and uploading format of the Power Automate Cookbook!

thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

Users online (9,912)