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regiscorblin
Level: Powered On

Flow launch panel doesn't load

Hello,

I have an instant flow which I trigger from a Sharepoint list when an item is selected. This flow is used by about 15 users and works very well for all users but one. When this user triggers the flow, the Flow launch panel opens and stays in a loading state forever instead of offering the usual run flow button...flow_lauch_panel.jpg

 Thanks for your help

5 REPLIES 5
Community Support Team
Community Support Team

Re: Flow launch panel doesn't load

Hi @regiscorblin,

 

Does this state happen often or occasionally?

It may be caused by the fact that network between Flow and SharePoint, you can refresh the page, and try it again.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

regiscorblin
Level: Powered On

Re: Flow launch panel doesn't load

For this single user, it happens all the time, she has never been able to use the flow. We have refreshed the page multiple times, restart the machine, nothing changes. Is there a way to identify where the process get stuck?

Community Support Team
Community Support Team

Re: Flow launch panel doesn't load

Hi @regiscorblin,

 

Is she have the permission of the SharePoint list editing?

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Highlighted
regiscorblin
Level: Powered On

Re: Flow launch panel doesn't load

Yes she does, and also a run user for the flows

Community Support Team
Community Support Team

Re: Flow launch panel doesn't load

Hi @regiscorblin,

 

You can try to use the others browser, Chrome, Firefox, Microsoft Edge, etc.

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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