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courtpyke12
Level: Power Up

Flow not running as my office 365 account is not being recognized as microsoft account

I have created a flow to sync my oneDrive to SharePoint. This worked the first time when manually triggered. However, now the flow is broken, when I attempt to fix the error it is giving me is that the connection is broken, it asks me to log in with my account (which is an enterprise office 365 account), when I attempt to do this it says that is not a microsoft account. It suggests that I use a non "work" email to create an account, however when I do this I no longer have access to the oneDrive or Sharepoint I am trying to link because they are attached to my "work" account....

 

This is ridiculous, its not a custom template it's one that has been provided by microsoft. I should be able to link two apps within the same account without having to involve outside personal email addresses and change allowances on my work account

2 REPLIES 2
Dual Super User
Dual Super User

Re: Flow not running as my office 365 account is not being recognized as microsoft account

Hi, 

 

Can you share a screenshot of the flow (along with the errors you are facing). 

 

Please note that: 

You might have used your personal address for creating an environemnt for PowerApps/ Flow/ Dynamics 365 etc. But the moment you sign up, you must have created accounts on the yourorganisationname.onmicrosoft.com. So you can login with the onmicrosoft.com email address and check it. 

 

 

Thanks, 

Community Support Team
Community Support Team

Re: Flow not running as my office 365 account is not being recognized as microsoft account

Hi @courtpyke12 ,

 

Currently, supported connection in MS Flow includes OneDrive and OneDrive for Business.

The former is OneDrive for Personal and requires Microsoft account; the latter requires an Office 365 account to create a connection.

Office 365 account can't be used to create the former connection, Office 365's service does not include OneDrive for Personal, it's a separate Microsoft cloud service.

Please check which connector you are currently using and configure the connection with the corresponding account.

 

Best Regards,

Community Support Team _ Barry
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