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lhofmann
New Member

Flow "When A New Email Arrives" not triggering for 30 mins - 1 hr

I have a flow that downloads an email attachment to OneDrive once an email (with attachment) is received with a certain subject line. It then deletes the email once complete. The flow not only can take almost an hour to run, but it also can take up to that same amount of time to even trigger. These emails are received hourly, but this combination of delays makes it impossible to keep up with them (which is why we even set up a flow in the first place...). The files being downloaded are not very large, maybe 20-30 MB.

 

Has anyone experienced similar issues when using this trigger and found a potential solution? We are on Office365 if that is useful.

 

Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
v-bacao-msft
Community Support
Community Support

 

Hi @lhofmann ,

 

Have you updated the connection or recreated the connection again after clearing your browser's cache?

If the issue still exists after trying the above, please contact Microsoft support to solve your problem.

38.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-bacao-msft
Community Support
Community Support

 

Hi @lhofmann ,

 

Have you updated the connection or recreated the connection again after clearing your browser's cache?

If the issue still exists after trying the above, please contact Microsoft support to solve your problem.

38.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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