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mick_swartz
Advocate III
Advocate III

Flow suddenly failing - Convert Word to PDF

Hello,

 

I have a flow that has been running flawlessly (besides the intermittent SharePoint hiccup) for months now. Today, about 2 hours ago, it suddenly stopped working with the error "There was an error accessing the file. Please try again or select a different file" Screenshot of flow is below.

 

mick_swartz_0-1594323742910.png

Fun part is, the file that it is accessing is the file that is created and saved to the SharePoint site in the two steps previous. File is being created and saved without a problem, but when it gets to the "Convert to PDF" block, it's failing.

 

Any ideas if there are issues with the connector right now, or if something changed?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
ScottShearer
Super User III
Super User III

@mick_swartz 

I have seen other reports of this issue.  I believe that Microsoft has been notified.

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

View solution in original post

4 REPLIES 4
ScottShearer
Super User III
Super User III

@mick_swartz 

I have seen other reports of this issue.  I believe that Microsoft has been notified.

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

View solution in original post

Thanks Scott - it's up and running again so looks like the right people heard about it.

MrAB
Regular Visitor

@mick_swartz  Hey

I have been struggling from this for 6 hours now, so your issue just went away without any changes made on your flow?

My flow was running with no issues yesterday but since this morning it has been failing with the same error as yours.

 

Thanks

Hi @MrAB ,

 

Yeah mine just randomly started working again. I remapped the Word document path, which I had seen on a few different posts, but that didn't work. Just left it alone then for a couple hours...and boom. Started working.

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