Flows running and not completing

[tomgardzinski]

Hello,

I'm wondering if there is any root cause or help with regards to flows that run, keep running and never complete? I pushed a survey out to users today (approx 1400 people). So far I've had 3 or 4 entries that run that don't complete. I've had to cancel them and resubmit. Any ideas?

[v-litu-msft]

Hi @tomgardzinski,

Could you please share screenshots of your Flow configuration?

Is it any loop in the Flow?

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[tomgardzinski]

here are the runs and part of the flow. The flows that I canceled were the ones that continued to run. It all happened within that hour. I haven't had a problem since I canceled, resubmitted successfully. That being the case, is there a way you can stop a flow after it running for X amount of time, cancel it and resubmit?
It was getting hung up or stopping on the Condition block, where I evaluate if there is a value or not in the Get Items. length(body('Get_items')?['value']) = 0

[v-litu-msft · Accepted solution]

Hi @tomgardzinski,

You could create a branch to create a delay action, set it to a time you want to cancel the Flow. If the Get items runs over 5 minutes, cancel the Flow:

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.