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meghagoyal
Microsoft
Microsoft

Getting 2003 error while creating a case from PVA

Hi Team,

I have created a simple PVA to create cases. While I am testing the PVA (from test bot) it is throwing me this error :

Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: 2003. Conversation ID: 5h4HRkbb01X3YMh4o8ZNYT-p. Time (UTC): 10/20/2021 3:54:18 PM.

 

I searched for this and foudn that this is due to datatype mismatch but I have used string for all my fields.

meghagoyal_0-1634746120744.pngmeghagoyal_1-1634746164183.png

 

Please suggest.

Thanks,
Megha

 

1 ACCEPTED SOLUTION

Accepted Solutions
Expiscornovus
Super User
Super User

Hi @meghagoyal,

 

You can also use the When Power Virtual Agents calls a flow trigger action and ends with the Return value(s) to Power Virtual Agents action.

 

Have you tried testing it with those actions instead of the HTTP ones? 

 

powervirtualagentsactions.png

View solution in original post

2 REPLIES 2
Expiscornovus
Super User
Super User

Hi @meghagoyal,

 

You can also use the When Power Virtual Agents calls a flow trigger action and ends with the Return value(s) to Power Virtual Agents action.

 

Have you tried testing it with those actions instead of the HTTP ones? 

 

powervirtualagentsactions.png

View solution in original post

Thanks much!! It worked 😊

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