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ken199191964
Frequent Visitor

Group Mail Box Inquiry

I am working on a project and would like to use Power Automate to consolidate email data to study # of email to settle a case.

 

However, I can't use the email subject as the unique key as some users may use the same topic several time. I noticed that there are 3 dynamic content " Message ID", "Internet Message ID" and "Conversation ID". I am curious whether Conversation ID will be a unique information given that the users back and forth on the same email?

 

  

ken199191964_0-1655690170653.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
v-qiaqi-msft
Community Support
Community Support

Hi @ken199191964,

Do you want to capture the ID of each conversation from the same email?

 

Actually, whatever the Message Id or the Conversation Id, both of them identify a same Id for the single email.

Even though the users are back and forth on the same email, it always returns the same Id corresponding to Message Id and Conversation Id.

Best Regards,
Qi

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2 REPLIES 2
v-qiaqi-msft
Community Support
Community Support

Hi @ken199191964,

Do you want to capture the ID of each conversation from the same email?

 

Actually, whatever the Message Id or the Conversation Id, both of them identify a same Id for the single email.

Even though the users are back and forth on the same email, it always returns the same Id corresponding to Message Id and Conversation Id.

Best Regards,
Qi

Thank you Qi. Is there any documentation which I can further take into the detail for it? Thank you.

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