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Iijimasa
Advocate I
Advocate I

How can I prevent the loss of events that are triggered at the same time?

I am gathering health reports every day from about 500 students using power automate. Mail sending flow work every day fine. This mail sends URL of responding Forms which is triggered by new response have send. It seems to work fine. Response results were written to Excel tables. But there were some lost responses to fail to trigger Foms. There is no triggered que or something to hold coming triggers. This is very severe problem because each flow works fine then no errors or warning message display. How can I prevent to these trigger losses?

3 REPLIES 3
eric-cheng
Solution Sage
Solution Sage

Hi @Iijimasa ,

 

Could there be a possibility that you may have hit the 300 API calls per connection within 60 seconds limit?  There's a few more other things here to check including character limits per questions etc.

 

ericcheng_0-1630551815181.png

 

You can look to decrease the parallelism setting of your trigger settings.  However, approach with caution based on the below:

 

ericcheng_2-1630552488970.png

 

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Thanks for your reply. Yes I know that limitations. So I've staggered the timing of sending emails, but I don't think this is an essential solution. It's difficult to manage because the sender has the timing to click the link to Forms. Thank you very much.

eric-cheng
Solution Sage
Solution Sage

Hi @Iijimasa ,

 

Would D365 Customer Voice be an option?

 

As it stores everything in Dataverse, you could use the Dataverse trigger.

 

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