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Frequent Visitor

How to approve the MS flow approval from the email body

Hi,

 

i have used the action "start and wait for the approval" with approval type "first to response". I want the approver to appove in the email body itself without traversing to the flow dashboard.Capture.JPGcapture2.pngcapture3.png

14 REPLIES 14
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Super User III
Super User III

Re: How to approve the MS flow approval from the email body

@priyankaR 

I am assuming that your issue is responding to the approval email in the Outlook desktop application.

Can you please check to see that you are using the most current version of the Outlook client?  This issue has appeared in the past and is usually related to an older version of Outlook.

 

In the meantime, I don't believe you'll have the issue if you approve via the Outlook web application.

 

 

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Scott
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Frequent Visitor

Re: How to approve the MS flow approval from the email body

Hi Scott,

 

Thanks for the reply.

My issue is not responding to the approval email in outlook desktop application and i am using the recent version of outlook. My problem is that i want my appoval email to look like below screenshots,explained in the link https://www.ejazhussain.com/2019/03/10/sharepoint-approval-task-using-flow/#Notification-Email-and-A...

Capture4.JPG

 

But my approval email looks like

capture2.png

When clicked on approve takes me to separate tab to approve and enter my comments, instead i want to approve in email body itself.

 

capture3.png

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Community Support
Community Support

Re: How to approve the MS flow approval from the email body

Hi @priyankaR ,

 

Please open Approval email in the web version of Outlook so that you can approve the request directly in the Email Body.

https://outlook.office365.com/

Or you could install Office 365 client on your PC so that you could complete the Approval request directly on Outlook client.

Please take a try.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Frequent Visitor

Re: How to approve the MS flow approval from the email body

Hi,

 

I tried but its same , still cant approve in the email body.

 

Thanks,

Priyanka

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Community Support
Community Support

Re: How to approve the MS flow approval from the email body

Hi @priyankaR ,

 

Have you tried accessing this link? I mean you need to access Office 365 outlook in your browser.

What type of account do you use, is there a subscription for O365 Outlook?

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Frequent Visitor

Re: How to approve the MS flow approval from the email body

i tried accessing this link, but it still same. I use my office email and there is subcription for 0365.

 

Thanks,

Priyanka

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Community Support
Community Support

Re: How to approve the MS flow approval from the email body

Hi @priyankaR ,

 

Do you mean that you did not receive a similar Approval email in Office 365 Outlook?

14.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Frequent Visitor

Re: How to approve the MS flow approval from the email body

When i open via https://outlook.office365.com/owa/

 

cap6.JPG

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Community Support
Community Support

Re: How to approve the MS flow approval from the email body

Hi @priyankaR ,

 

Is there a Show original message in Email? The email on my side contains actionable message and original message.

15.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Frequent Visitor

Re: How to approve the MS flow approval from the email body

No i dont have it and i think this screenshot you get after the it is appoved.  I have used the action "start and wait for the approval" with approval type "first to response"., is that matters.

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Community Support
Community Support

Re: How to approve the MS flow approval from the email body

This is my configuration:

2.PNG

Approval email:

1.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Frequent Visitor

Re: How to approve the MS flow approval from the email body

I am also using same action and type, but i am wondering why is my email content looking different than yours ?

 

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Community Support
Community Support

Re: How to approve the MS flow approval from the email body

Hi @priyankaR ,

 

Please try to use other browsers for testing.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Frequent Visitor

Re: How to approve the MS flow approval from the email body

Hi,

 

I tried in different browsers , its the same. Interestingly i came across one article which speaks about this issue.

https://www.chakkaradeep.com/2018/03/12/require-approval-of-documents-in-sharepoint-using-microsoft-...

 

Capture.JPG

 

 

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