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Anonymous
Not applicable

Html to plain text flow Issue

Hi Team,

I'm trying to configure the email arrive in shared mailboxes convert into plain text update into case description field.getting below error. Kindly help me for this issue.
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN""http://www.w3.org/TR/html4/strict.dtd">
<HTML><HEAD><TITLE>Bad Request</TITLE>
<META HTTP-EQUIV="Content-Type" Content="text/html; charset=us-ascii"></HEAD>
<BODY><h2>Bad Request - Invalid URL</h2>
<hr><p>HTTP Error 400. The request URL is invalid.</p>
</BODY></HTML>

1 ACCEPTED SOLUTION

Accepted Solutions

 

Hi @Anonymous ,

 

You could type id in the search box and get the unique identifier of the record. Like:

64.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

6 REPLIES 6

Hi @Anonymous 

 

Can you share a screenshot of the flow you have created so far? can you check if the appropriate attribute is being passed in the flow action? 

 

Hope this Helps!

 

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

Anonymous
Not applicable

Please find below screenshots for the issue.

 

 

 
 
Anonymous
Not applicable

 

Please find below pictures

Create Flow.PNGUpdate record.PNG

 

Hi @Anonymous ,

 

It seems that Body you filled in the Record identifier filed in not the expected value. You need to fill the correct record id in this field to update the specified record. You should find the record you want to update first and get the record identifier of this record.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Hi 

 

What is the correct record identifier in Update record in case entity?

 

I have tired Email body, html into plain text. But its not working

Update list record.PNG

 

Thank you

vetrivel G 

 

Hi @Anonymous ,

 

You could type id in the search box and get the unique identifier of the record. Like:

64.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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