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Image loads in browser but not in Teams Mobile/Desktop App



I created a flow that whenever an item is created on Sharepoint, it gets the Attachments from that Item and then post an adaptive card as the bot to a Teams Channel.


Screenshot 2019-11-14 at 12.04.38.png


In my adaptive card, I get some items from Sharepoint, such as user name and profile picture (of the user who created the item), Shift, Date, and any picture that was uploaded as an attachment.

The flow works fine and the message is posted on Teams.

This is how it looks on Teams using Google Chrome: (Pretty Cool)

Screenshot 2019-11-14 at 12.11.35.png


The problem is that the images don't show up on Teams mobile and desktop apps (I also tested with android with the same issue):

Screenshot 2019-11-14 at 12.17.58.png


Can someone help me with this issue? This is a nice Use Case for my company, but this is a big issue as most of our clients use Teams on apps rather than on desktop browsers.



Community Support Team
Community Support Team

Re: Image loads in browser but not in Teams Mobile/Desktop App

Hi @fabiofrota ,


I'm afraid that the Image loads is not supported in Teams Mobile/Desktop App currently.


Best regards,



Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Level: Powered On

Re: Image loads in browser but not in Teams Mobile/Desktop App

Do you know if this is something the team is currently working on?

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