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Helper I
Helper I

Integration Outlook and jira via Power Automate

Hello everyone!


I'm trying to integrate outlook with the Jira platform, in this case when I receive an email in outlook I create an item in some jira board using the email subject as a filter. for that I'm using Power Automate. When I add one of Jira's frames everything goes well, but for all the others the error below appears.


The dynamic operation request for the 'ListIssueTypesFields' API operation 'jira' failed with status code 'BadGateway'. Error response: { "error": { "code": 502, "message": "Field 'reporter' of type 'user' is not supported. Please see connector documentation for more info.", "source": "brazil", "path": "choose\\when[1]\\choose[1]\\when[4]", "policyId": "", "clientRequestId": "cb12e18f- b304-4d40-badb-7ff521524595" } }


The strangest thing is that the framework that is enabled is practically a copy of one that is not.

I would like to know how to solve this problem please.

Thank you very much in advance.




Regular Visitor

Got the same issue 😞

Advocate I
Advocate I

same here

New Member

Same issue here

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