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jaideepAdobe
Regular Visitor

MS flow not able to connect to github

{
"status": 404,
"message": "Error from token exchange: The connection (msmanaged-na/github/shared-github-c9d4c3b5-ed66-4866-bad5-65b8b872efb7) is not found. Please create new connection and change your application to use the new connection."
}
 
Screen Shot 2020-01-22 at 4.11.30 PM.png
 
Tried creating connection multiple times but still facing the same issue.
2 ACCEPTED SOLUTIONS

Accepted Solutions
v-bacao-msft
Community Support
Community Support

 

Hi @jaideepAdobe ,

 

Please try the following and see if it solves your problem:

  • Clear your browser's cache, then log back into your account on the Github portal, and see if you can log in normally.
  • Save your current Flow as a copy, then open this Flow and recreate the Github connection.

https://flow.microsoft.com/en-us/blog/make-a-copy/

Please do the above operation and see if similar issues still exist.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post


@jaideepAdobe wrote:

@v-bacao-msft

 

It worked after re-creating the flow but I don't think this is a valid solution. How am I supposed to know when my GitHub connection will start to fail randomly unless I log in and check the flow.

 

We are trying to automate things but this seems to be going other way.


You'll know because the Flow will fail and you'll receive an email and/or notification of the failure. Power Automate requires connectors that connect to 3rd party services, and periodically there are issues with the connectivity between the Flow and those services. 

It is also good practice to insure that your Flow Connectors are working and connected on a regular basis, especially after account-related changes, such as email address or password changes. You can verify the connectors under Data > Connections within the Power Automate menu.

Connections.png

 

Verify.png

👨🏻‍💻 If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION ☑️. If you find this reply helpful, please consider giving it a LIKE 👍.

View solution in original post

3 REPLIES 3
v-bacao-msft
Community Support
Community Support

 

Hi @jaideepAdobe ,

 

Please try the following and see if it solves your problem:

  • Clear your browser's cache, then log back into your account on the Github portal, and see if you can log in normally.
  • Save your current Flow as a copy, then open this Flow and recreate the Github connection.

https://flow.microsoft.com/en-us/blog/make-a-copy/

Please do the above operation and see if similar issues still exist.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@v-bacao-msft

 

It worked after re-creating the flow but I don't think this is a valid solution. How am I supposed to know when my GitHub connection will start to fail randomly unless I log in and check the flow.

 

We are trying to automate things but this seems to be going other way.


@jaideepAdobe wrote:

@v-bacao-msft

 

It worked after re-creating the flow but I don't think this is a valid solution. How am I supposed to know when my GitHub connection will start to fail randomly unless I log in and check the flow.

 

We are trying to automate things but this seems to be going other way.


You'll know because the Flow will fail and you'll receive an email and/or notification of the failure. Power Automate requires connectors that connect to 3rd party services, and periodically there are issues with the connectivity between the Flow and those services. 

It is also good practice to insure that your Flow Connectors are working and connected on a regular basis, especially after account-related changes, such as email address or password changes. You can verify the connectors under Data > Connections within the Power Automate menu.

Connections.png

 

Verify.png

👨🏻‍💻 If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION ☑️. If you find this reply helpful, please consider giving it a LIKE 👍.

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