Microsoft Forms Flow Not Emailing Even Though Testing Successfully

[JirikHaselgrove]

Hi have an automated flow that forwards the details submitted in a Microsoft Form to a bunch of different email addresses to action. Flow screenshot below. It tests fine, it was working well up until yesterday, but now even though testing successfully, the emails aren't coming through at all. I have removed and re-added the Mail and Forms connections and still no joy.

[annajhaveri]

@JirikHaselgrove  can you check the flow run, and see if the flow is throwing an error? 

[JirikHaselgrove]

Hi Anna,

Just checked it and confirmed no errors. The rest runs all run fine. It just doesn't send the email.

Jirik

[annajhaveri]

@JirikHaselgrove  based on the screenshot that you shared, it looks like you dont seem to be looking at flow run. Go to the flow details page, and you will see flow "28-day run history" below it you will see your flow runs as example below, click on the latest one.

[JirikHaselgrove]

[annajhaveri · Accepted solution]

@JirikHaselgrove  i noticed couple of other people reporting the same issue so looks like issue from the connector provider. Can you try using Send Email (V2) action instead of the send email notification (v2) action?

[JirikHaselgrove]

Hi Anna,

Thanks so much for your prompt replies. Setting it up to run as the Send Email (V2) with Outlook Office 365 instead has fixed it.

Cheers,

Jirik