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Jye_walsh
Level: Powered On

Microsoft Forms trigger issues

Hi,

 

I have 5 different work flows in place for each of our departments that are each triggered by a Microsoft Form Result when submitted and have been working perfectly fine for the last 6 months. As of today all 5 have stopped working, I've run diagnostic on all of them and there seems to be no issue with the actual setup on the flows it seems that Microsoft Forms and Power Automate are not talking with each other to create the trigger? The forms are definitely being submitted as coming up in MS Forms results but there is nothing shown in the Power Automate history, no failure or anything.

 

Could anyone provide some assistance or had similar issues?

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support Team
Community Support Team

Re: Microsoft Forms trigger issues

Hi all,

 

The issue has fixed now, please make a test again and let me know if your issue still exists.

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

15 REPLIES 15
Classmore
Level: Powered On

Re: Microsoft Forms trigger issues

We are experiencing the exact same issue here in NZ. Forms submitted and sitting in the response section of Microsoft Forms but no Flows which are supposed to trigger by a submitted form are triggering.

 

Not ideal.

yojie
Level: Powered On

Re: Microsoft Forms trigger issues

I have the same issue here in Singapore. All existing Flows that were supposed to be triggered by a submission of a Form is not getting triggered. Hope somebody can shed a light on this issue at the earliest. It is affecting a lot of our forms.

Microsoft t-tatoku
Microsoft

Re: Microsoft Forms trigger issues

There are some cases reported, and Microsoft is aware of this issue.
We are collecting further information at this point.

Classmore
Level: Powered On

Re: Microsoft Forms trigger issues

Thanks t-tatoku, hope you guys find a resolution soon 🙏

Community Support Team
Community Support Team

Re: Microsoft Forms trigger issues

Hi all,

 

I have made a test and the issue is confirmed on my side.

The issue has been reported to my product team, I would reply here when the issue is solved.

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

kkojima
Level: Powered On

Re: Microsoft Forms trigger issues

Also experiencing the same issue in Japan.

When I check the flow history, it indicates that the data entered on my form has been "skipped" as the status column states.

desmondtch
Level: Powered On

Re: Microsoft Forms trigger issues

Hi guys,

 

Same issue in Singapore. I have been testing it where it works until last Friday. All the flows today aren't working.

 

I've force testing with successful data and it turns out that Get Profile V2 return 404 - resource not found. Hopefully, this issue can be rectified as soon as possible.

 

Wonder if it is possible to execute the forms submitted prior to the downtime?

hubertlam
Level: Powered On

Re: Microsoft Forms trigger issues

Yep - it was reported here a little earlier on Sunday night, GMT+11:

 

https://powerusers.microsoft.com/t5/Using-Flows/Forms-trigger-not-detecting-changes-to-the-form/m-p/...

Classmore
Level: Powered On

Re: Microsoft Forms trigger issues

Hi Alice (@v-alzhan-msft

 

Any updates on when this issue will be resolved?

 

Cheers.

Microsoft t-tatoku
Microsoft

Re: Microsoft Forms trigger issues

The hotfix was build last night (Japanese Standard Time), and the problem should be fixed.
I have just checked the problem is not seen here either.

kkojima
Level: Powered On

Re: Microsoft Forms trigger issues

After the hotfix, the flow is working with some delay between the form submission time and the trigger. (About an hour)

I'll watch how things go within the next few days to see if the trigger delay gets resolved.

Microsoft t-tatoku
Microsoft

Re: Microsoft Forms trigger issues

@kkojima 

I hope it works fine by now. You can see about this issue at service health of Microsoft 365 admin center. (if you have access as an administrator) 
https://admin.microsoft.com/AdminPortal/Home#/servicehealth delays_Flow.png

 
 
Community Support Team
Community Support Team

Re: Microsoft Forms trigger issues

Hi all,

 

The issue has fixed now, please make a test again and let me know if your issue still exists.

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

desmondtch
Level: Powered On

Re: Microsoft Forms trigger issues

Well done, it is working fine now, thanks!

McBlair
Level: Powered On

Re: Microsoft Forms trigger issues

 

This issue is affecting me now

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