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Jye_walsh
New Member

Microsoft Forms trigger issues

Hi,

 

I have 5 different work flows in place for each of our departments that are each triggered by a Microsoft Form Result when submitted and have been working perfectly fine for the last 6 months. As of today all 5 have stopped working, I've run diagnostic on all of them and there seems to be no issue with the actual setup on the flows it seems that Microsoft Forms and Power Automate are not talking with each other to create the trigger? The forms are definitely being submitted as coming up in MS Forms results but there is nothing shown in the Power Automate history, no failure or anything.

 

Could anyone provide some assistance or had similar issues?

1 ACCEPTED SOLUTION

Accepted Solutions
v-alzhan-msft
Community Support
Community Support

Hi all,

 

The issue has fixed now, please make a test again and let me know if your issue still exists.

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

24 REPLIES 24
Classmore
Frequent Visitor

We are experiencing the exact same issue here in NZ. Forms submitted and sitting in the response section of Microsoft Forms but no Flows which are supposed to trigger by a submitted form are triggering.

 

Not ideal.

yojie
Frequent Visitor

I have the same issue here in Singapore. All existing Flows that were supposed to be triggered by a submission of a Form is not getting triggered. Hope somebody can shed a light on this issue at the earliest. It is affecting a lot of our forms.

t-tatoku
Microsoft
Microsoft

There are some cases reported, and Microsoft is aware of this issue.
We are collecting further information at this point.

Thanks t-tatoku, hope you guys find a resolution soon 🙏

v-alzhan-msft
Community Support
Community Support

Hi all,

 

I have made a test and the issue is confirmed on my side.

The issue has been reported to my product team, I would reply here when the issue is solved.

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

kkojima
Regular Visitor

Also experiencing the same issue in Japan.

When I check the flow history, it indicates that the data entered on my form has been "skipped" as the status column states.

Hi guys,

 

Same issue in Singapore. I have been testing it where it works until last Friday. All the flows today aren't working.

 

I've force testing with successful data and it turns out that Get Profile V2 return 404 - resource not found. Hopefully, this issue can be rectified as soon as possible.

 

Wonder if it is possible to execute the forms submitted prior to the downtime?

Yep - it was reported here a little earlier on Sunday night, GMT+11:

 

https://powerusers.microsoft.com/t5/Using-Flows/Forms-trigger-not-detecting-changes-to-the-form/m-p/...

Hi Alice (@v-alzhan-msft

 

Any updates on when this issue will be resolved?

 

Cheers.

t-tatoku
Microsoft
Microsoft

The hotfix was build last night (Japanese Standard Time), and the problem should be fixed.
I have just checked the problem is not seen here either.

After the hotfix, the flow is working with some delay between the form submission time and the trigger. (About an hour)

I'll watch how things go within the next few days to see if the trigger delay gets resolved.

@kkojima 

I hope it works fine by now. You can see about this issue at service health of Microsoft 365 admin center. (if you have access as an administrator) 
https://admin.microsoft.com/AdminPortal/Home#/servicehealth delays_Flow.png

 
 
v-alzhan-msft
Community Support
Community Support

Hi all,

 

The issue has fixed now, please make a test again and let me know if your issue still exists.

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Well done, it is working fine now, thanks!

 

This issue is affecting me now

trad
Resolver II
Resolver II

I am seeing this issue as well today.

me too

Hi Alice,

 

I am having this issue right now. Two separate flows connected to two different forms are not starting when forms are submitted. There are no errors on either end - the forms are submitted and recorded on Forms but Power Automate does not launch the flows they are supposed to triggers. 

 

Thanks

kblankenship35
New Member

Same issue here as reported by GarciaMcgC. All other triggers seem to work, but Forms triggers are only happening sporadically across all our flows. Started this morning between 9:00 and 10:00 CST.

 

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