cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
justinas_r
Frequent Visitor

My flows get skipped because of PendingWebhookSubscription error

Hi,

 

One of our flows stopped working - it skips the initial check with an error:

 

PendingWebhookSubscription. "The execution of the API notification recurring trigger 'Received_new_email' is skipped. Either the subscription registration is not yet complete or it is in an invalid state.
 
I can't find anything wrong with the flow - pushing the email manually completes the workflow with no errors. But a lot of emails get skipped because of this error. What does it mean?

 

12 REPLIES 12
FCGALLEG
Community Support
Community Support

Hi Justinas_r, 

 

Did you try to remove the connection and re-added it?

 

Please, let me know if it worked.

 

Thanks.

JAvier

Hi FCGALLEG,

 

Yes, I did try that, multiple times. Seems to make no difference.

Bump. This is a severe issue and our company needs a solution ASAP. We can't fix it ourselves because this error is not documented. Anyone from Microsoft? Please?

justinas_r,

 

Please, open a support case in order we can help you.

 

REgards,

Javier

SJacobs
Advocate I
Advocate I

I am experiencing the a the following:

 

1) Trigger action "When a new email arrives (V3)" suddenly stopped working on July 31.  Had been working for months.

2) Run history - all runs: no activity since Jul 31

3) Run history - failed runs: found this error in the last successful run

SJacobs_1-1627920089962.png

4) Run history - Checks (no new data), about once per hour i get a "skipped" run.  Each one shows this in the trigger:

Screenshot 2021-08-02 115814.png

 

What's surprising and disappointing is that none of this appears as an error, you really need to go digging for it.   At this moment, I've reauthenticated using another connection, hoping this will solve the issue.  

GTE
New Member

I am noticing the same thing as what @SJacobs described. What's interesting is that I also had no activity since 7/31.

Anonymous
Not applicable

I have the same issue from the exact same date.

SJacobs
Advocate I
Advocate I

Update:  My flow is running again without issue.    Here's what I did:  I cleared connection to the trigger action "When a new email arrives (V3)" and then reapplied the same connection.  In the past hour the flow has successfully triggered twice.  I hope this helps others who experience this.

 

Screenshot 2021-08-02 152903.png

 

Anonymous
Not applicable

Update: Microsoft is currently experiencing a Service Degradation.

Details

Title: Flows containing office 365 triggers are failing to execute

User Impact: Flows containing office 365 triggers are failing to execute

More Info:

Not all flows are impacted by this issue, only flows using the “when an email arrives” trigger will be impacted.

Impacted flows can be found in the “checks” section of the flow maker portal.

Workaround:

If you have an impacted flow, disable and re-enable the flow in the maker portal to restore functionality.

Current Status: Following our investigation, we identified that this issue was caused by a previous flow connectors incident in which a recent deployment update to a portion of infrastructure responsible for routing traffic contained a misconfiguration that led to errors.

@Anonymous Where did you find your information?  I'd love to know where to search for notifications like this.  In fact, my first assumption that was that this was a known issue, but I couldn't find anything.  Thanks!

Anonymous
Not applicable

My company's ofiice 365 admin received an email with the service alert. The issue is currently being resolved.

Helpful resources

Announcements

Celebrating the May Super User of the Month: Laurens Martens

  @LaurensM  is an exceptional contributor to the Power Platform Community. Super Users like Laurens inspire others through their example, encouragement, and active participation. We are excited to celebrated Laurens as our Super User of the Month for May 2024.   Consistent Engagement:  He consistently engages with the community by answering forum questions, sharing insights, and providing solutions. Laurens dedication helps other users find answers and overcome challenges.   Community Expertise: As a Super User, Laurens plays a crucial role in maintaining a knowledge sharing environment. Always ensuring a positive experience for everyone.   Leadership: He shares valuable insights on community growth, engagement, and future trends. Their contributions help shape the Power Platform Community.   Congratulations, Laurens Martens, for your outstanding work! Keep inspiring others and making a difference in the community!   Keep up the fantastic work!        

Check out the Copilot Studio Cookbook today!

We are excited to announce our new Copilot Cookbook Gallery in the Copilot Studio Community. We can't wait for you to share your expertise and your experience!    Join us for an amazing opportunity where you'll be one of the first to contribute to the Copilot Cookbook—your ultimate guide to mastering Microsoft Copilot. Whether you're seeking inspiration or grappling with a challenge while crafting apps, you probably already know that Copilot Cookbook is your reliable assistant, offering a wealth of tips and tricks at your fingertips--and we want you to add your expertise. What can you "cook" up?   Click this link to get started: https://aka.ms/CS_Copilot_Cookbook_Gallery   Don't miss out on this exclusive opportunity to be one of the first in the Community to share your app creation journey with Copilot. We'll be announcing a Cookbook Challenge very soon and want to make sure you one of the first "cooks" in the kitchen.   Don't miss your moment--start submitting in the Copilot Cookbook Gallery today!     Thank you,  Engagement Team

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Check Out the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community.  We can't wait to see what you "cook" up!    

Welcome to the Power Automate Community

You are now a part of a fast-growing vibrant group of peers and industry experts who are here to network, share knowledge, and even have a little fun.   Now that you are a member, you can enjoy the following resources:   Welcome to the Community   News & Announcements: The is your place to get all the latest news around community events and announcements. This is where we share with the community what is going on and how to participate.  Be sure to subscribe to this board and not miss an announcement.   Get Help with Power Automate Forums: If you're looking for support with any part of Power Automate, our forums are the place to go. From General Power Automate forums to Using Connectors, Building Flows and Using Flows.  You will find thousands of technical professionals, and Super Users with years of experience who are ready and eager to answer your questions. You now have the ability to post, reply and give "kudos" on the Power Automate community forums. Make sure you conduct a quick search before creating a new post because your question may have already been asked and answered. Galleries: The galleries are full of content and can assist you with information on creating a flow in our Webinars and Video Gallery, and the ability to share the flows you have created in the Power Automate Cookbook.  Stay connected with the Community Connections & How-To Videos from the Microsoft Community Team. Check out the awesome content being shared there today.   Power Automate Community Blog: Over the years, more than 700 Power Automate Community Blog articles have been written and published by our thriving community. Our community members have learned some excellent tips and have keen insights on the future of process automation. In the Power Automate Community Blog, you can read the latest Power Automate-related posts from our community blog authors around the world. Let us know if you'd like to become an author and contribute your own writing — everything Power Automate-related is welcome.   Community Support: Check out and learn more about Using the Community for tips & tricks. Let us know in the Community Feedback  board if you have any questions or comments about your community experience. Again, we are so excited to welcome you to the Microsoft Power Automate community family. Whether you are brand new to the world of process automation or you are a seasoned Power Automate veteran - our goal is to shape the community to be your 'go to' for support, networking, education, inspiration and encouragement as we enjoy this adventure together.     Power Automate Community Team

Hear what's next for the Power Up Program

Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram, including a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the link below to sign up today! https://aka.ms/PowerUp  

Tuesday Tip | How to Report Spam in Our Community

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   As our community family expands each week, we revisit our essential tools, tips, and tricks to ensure you’re well-versed in the community’s pulse. Keep an eye on the News & Announcements for your weekly Tuesday Tips—you never know what you may learn!   Today's Tip: How to Report Spam in Our Community We strive to maintain a professional and helpful community, and part of that effort involves keeping our platform free of spam. If you encounter a post that you believe is spam, please follow these steps to report it: Locate the Post: Find the post in question within the community.Kebab Menu: Click on the "Kebab" menu | 3 Dots, on the top right of the post.Report Inappropriate Content: Select "Report Inappropriate Content" from the menu.Submit Report: Fill out any necessary details on the form and submit your report.   Our community team will review the report and take appropriate action to ensure our community remains a valuable resource for everyone.   Thank you for helping us keep the community clean and useful!

Users online (2,546)